Administration, Home & Document Room

Term Definition Activation email The email a student receives within 1-3 business days after purchasing a Tk20 account or registering a bookstore purchase.  This email confirms the student purchase, provides the student with a username and password, and outlines instructions for contacting the campus Unit Administrator for assistance. Advisement Functionality...

If you have the Tk20 HigherEd product, student access to the application is granted once accounts (or ‘subscriptions’) are activated. Account activation is a separate step from the data load process. While you may have student data loaded and appearing in Tk20, this does not automatically trigger account activation. This guide will describe the three account activation ...

Roles and Privileges Your Tk20 platform has many roles preset depending on how a user will interact with the application. Examples of roles are student, faculty, Unit Administrator, and Application Reviewer. Each role has privileges so a user with the role can access the appropriate areas of Tk20 in order to complete a task. Roles have privileges that are set according ...

Creating a New User Before you create a new user account, we recommend double-checking to make sure that the user does not already exist in the system. Once you have confirmed that this individual does not have an account, you can follow these steps to add a new user to the system: Click on Administration in the main navigation menu on the left. Click on Users in the s...

Login Troubleshooting If a user is not able to log in, the first item that needs to be checked is what the primary role of that specific user is: Click on Administration in the main navigation menu on the left. Click on Users in the secondary menu. Search for the user who is having trouble logging in. Once you have found the user, the second column should indicate the ...

Form Context The context of a form controls where a form can be used in the system.  Context Location Use Accreditation Feedback Request Form Accreditation Management Used to collect feedback from shared sites Actions Form Assessment Planning One of the forms in the assessment plan template or the course based assessment plan Admission Application Form Ad...

Form Builder is the tool with which you create the forms that will be included in various templates and collect data for reporting purposes. Form Builder is one of the most integral and foundational pieces of Tk20 and one that you will use often! Building a Form Here are the basic and generic steps for building a form:  In Tk20, navigate to Administration Form Builder ...

Instances can be used if a form is being used for multiple iterations of an assignment such as Midterm, Final submission, Formative and Summative assessment.     Instances can be added at the bottom of the General Information sub tab within the form. You can name different uses of the same form separately, so that you can keep track of them. An instance title will co...

Product Services Configuring Standards Our product services team commonly configures standards for our customers, and you can ask them to configure standards by clicking Submit A Request (subject: Configuring Standards). In order to configure standards as quickly as possible, we ask that you provide us with the URL of a site that hosts the standards, a pdf that may be e...

Aligning Standards to Forms for Assessment Our Support Team commonly aligns standards to rubric criteria, and you can ask them to align standards to your forms by clicking Submit A Request (subject: Align Standards). To align standards as quickly as possible, we ask that you verify that the standards are created on your server by going to Administration Standards, as we...

Is a program in Tk20 the same as a program in the Organizational Hierarchy? The Organizational Hierarchy in Tk20 is a representation of the data collecting units at your college or university. The structure of the hierarchy usually includes units at the program level. This allows you to enter assessment data in relation to program outcomes, SLOs, goals, etc. You may als...

This video article will help you restructure your Organizational Hierarchy in Tk20.

Some functions of Tk20 allow you to perform actions on User Groups rather than individual users. To create a User Group: Log in to Tk20 and choose User Groups under Home in the sidebar. Click Create New User group. Give the new group a Name. Set a Description for the group (optional). Choose which group(s) this group is Available To (optional). Pick an Organization for...

This video article will help you to understand the Time Log functionality within Tk20

Getting Started The purpose of Data Form Uploads is to allow institutions to auto-create Observations data in Tk20’s Courses section by uploading data from an Excel spreadsheet.Before you begin, you will need to have the following: An active assessment tool in Form Builder. Note that only rubrics are able to be filled out via Data Form Uploads. Other questions in your ...

Getting Started Automated Scheduling enables administrators to schedule automatic distribution of coursework for current and future terms. Click on Administration in the main navigation menu on the left. Click on Automated Scheduling in the secondary menu. Below the search fields, click on the green Create New Automated Schedule button: Step 1: Enter Basic Informatio...

The Document Room is a secure location for archiving and sharing files with university constituents, your Tk20 contacts, and the Client Support Team. These guidelines will help you understand the purpose of each section of the Document Room, as well as how to upload, download, and delete files. Document Room Sections The Document Room is comprised of four sections: Docu...

After you have successfully established automated data loads from your SFTP to the system, you may navigate to Administration Data Load Status at any time to review the following  Confirm the loading of all past files, include time and date Review specific SIS information in the original file from your IT Review the error logs for each file that has been loaded via aut...

Tk20 allows you to change how your Tk20 server looks in order to reflect school colors and to display your institution’s logo. To change your Tk20 appearance: Log in to Tk20 with the role of Unit Administrator and select “Administration” from the left-hand sidebar. Click Appearance under the Administration section of the sidebar. You will now see a screen that asks for...

Tk20 has a News feature that appears in the Home page for users. As a UA, you can create a customized News item, and decide which roles will see the item when logged in. The News feature is a great way to display useful information such as current events, upcoming meetings, or to provide access to other information via an embedded link. Getting Started The first step is...

If a student is no longer part of the institution, it is recommended that their primary role is switched from Student to Alumni. Alumni Role Switching a student account from Student to Alumni can be done from the user interface by the UA. Please see the steps below to complete this task.  Create the Alumni Role: Administration Security Roles Create New Role Complete Ro...

Please download the attached document to access our Single Sign On and Authentication Services guide

Accessibility Tk20 understands institutions’ need to be 100% accessible, and our product development makes  every effort to provide fully accessible software that gives all users the same, complete access to the Tk20 system. Tk20 incorporates many best-in-class accessibility practices with assistive technologies to accommodate all abilities. Cross-browser compatible sk...