Administration, Home & Document Room

  • Glossary

    TermDefinitionActivation emailThe email a student receives within 1-3 business days after purchasing a Tk20 account o...

  • Student Account Activation

    If you have the Tk20 HigherEd product, student access to the application is granted once accounts (or ‘subscriptions’...

  • Creating a New Role

    Roles and PrivilegesYour Tk20 platform has many roles preset depending on how a user will interact with the applicati...

  • Creating a User

    Creating a New UserBefore you create a new user account, we recommend double-checking to make sure that the user does...

  • Managing Users: Login Troubleshooting

    Login TroubleshootingIf a user is not able to log in, the first item that needs to be checked is what the primary rol...

  • Form Builder: Context & Answer Types

    Form ContextThe context of a form controls where a form can be used in the system.ContextLocationUseAccreditation Fee...

  • Form Builder

    Form Builder is the tool with which you create the forms that will be included in various templates and collect data ...

  • Form Instances

    Instances allow using the same form for multiple assignment iterations like Midterm or Final. Each instance can be na...

  • Configuring Standards

    Product Services Configuring StandardsOur product services team commonly configures standards for our customers, and ...

  • Aligning Standards to Forms

    Aligning Standards to Forms for AssessmentOur Support Team commonly aligns standards to rubric criteria, and you can ...

  • Programs and the Organizational Hierarchy: Explaining the Differences

    Is a program in Tk20 the same as a program in the Organizational Hierarchy?The Organizational Hierarchy in Tk20 is a ...

  • Restructuring Your Organizational Hierarchy in Tk20

    This video article will help you restructure your Organizational Hierarchy in Tk20.

  • Creating a User Group

    Some functions of Tk20 allow you to perform actions on User Groups rather than individual users. To create a User Gro...

  • Time Log Implementation

    This video article will help you to understand the Time Log functionality within Tk20

  • Data Form Uploads

    Getting StartedThe purpose of Data Form Uploads is to allow institutions to auto-create Observations data in Tk20’s C...

  • Automated Scheduling

    Getting StartedAutomated Scheduling enables administrators to schedule automatic distribution of coursework for curre...

  • Working With Files in the Document Room

    The Document Room is a secure location for archiving and sharing files with university constituents, your Tk20 contac...

  • Data Load Status and Error Logs

    After you have successfully established automated data loads from your SFTP to the system, you may navigate to Admini...

  • Changing Your Tk20 Appearance

    Tk20 allows you to change how your Tk20 server looks in order to reflect school colors and to display your institutio...

  • Creating a News Item

    Tk20 has a News feature that appears in the Home page for users. As a UA, you can create a customized News item, and ...

  • Managing Alumni Accounts and Authenticated Student Accounts

    If a student is no longer part of the institution, it is recommended that their primary role is switched from Student...

  • Single Sign On and Authentication Services

    Please download the attached document to access our Single Sign On and Authentication Services guide

  • Frequently Asked Questions

    AccessibilityTk20 understands institutions’ need to be 100% accessible, and our product development makes every effor...