Results Home

Results Home is an easy-to-use, interactive, and insightful reporting experience. Faculty with access to reports will now have a centralized place for their reporting needs. Results Home is available by default.

As of the September 2024 release, Results Home will be enabled for all user types who access reports at your institution.  Once released, this feature can be disabled for all or certain roles by navigating to Account > Permissions and enabling/disabling the WatermarkLabs - Results Home row by Role.

The 'Permissions' page showing the permissions for various roles having access to different project categories, with 'WatermarkLabs - Results home' highlighted.

NOTE: As a Watermark Labs release, this feature will continue to evolve.  We welcome feedback on what you think works well and where you think we can improve this functionality. It is currently only available in English.  If you have feedback, please submit an Idea in the The Watermark Ideas Portal

Results Home can be accessed by navigating to Results > Results Home

The 'Results' dropdown menu showing 'Results Home' option highlighted.

Users with access to reports will now have a visual representation of their reports and the purpose of each report to help them identify which report they should run. NOTE: Only reports made available to your users will appear in this section. If your school allows more reports than will fit on the main page, the user can click View All Report Types to see the full list.

Clicking any of the reports will take the user to that report in the system where they can make selections and generate the report.

'The 'My Reports' page showing 'Build a Report' section with available report types, with 'View All Report Types' feature to see the full list.

Users will also have a Project Spotlight area wherein they can choose to view results for a specific project, course(s), and question.

The 'Project Spotlight' page with the Summer 2024 Course Evaluations marked as 1, Filter by Courses marked as 2, and the Response Rates marked as 3, and a pie chart.

The 'Question Results' page with the Questions dropdown marked as 4, and a bar chart.

  1. Users will be able to select the Project where they wish to see data

  2. Filter by Courses - the user can select all courses or specific courses within the selected Project

  3. Response Rates - the user will see the response rates for the selected course(s).  NOTE: When using the Restrict Results feature, responses from courses that do not meet the reporting threshold will still be included. As a result, the Response Rates may reflect a higher number of respondents than actual responses.

  4. Questions - The user can select the question from the main survey for which they wish to review the feedback.  Targeted Survey questions and Custom Questions are not available in Results Home at this time.

Dynamic Reporting

Dynamic Reporting is an on-screen, interactive reporting experience which allows the user to see response data in real-time, without having to generate and download a report.  More information about this feature can be found in our Dynamic Reporting article.

Qualitative Analysis

Customers utilizing the Results Home feature have the opportunity to incorporate Qualitative Analysis (sometimes called Text Analytics) for text-based questions. This optional feature is intended to enable faculty to effectively utilize data collected for a specific Write-In question type.  Customers must have the Results Home feature enabled to utilize the Qualitative Analysis feature.

There is an approval process to get the Qualitative Analysis feature enabled in your account.  You can reach out to your Client Success Manager (CSM), who will help navigate the approval process.  If you are not sure who your Client Success Manager is, you can Submit A Request to Support and they will let you know who the CSM is for your organization.

The page showing 1- a question section, 2- a summary of suggested improvements, and 3- sentiment analysis of open-ended responses, with a pie chart.

  1. Questions - Select a Write In question type from the list of survey questions in the dropdown box
  2. Summary - The Summary section serves as a synopsis of the comments received. This section will distill the essence of the feedback, highlighting the main themes expressed by the respondents. By providing a succinct summary, users will be able to quickly grasp the overall sentiment of the feedback without having to sift through each individual comment.
  3. Sentiment Analysis - A Sentiment Analysis graph will display the data in percentages, categorizing the responses into four distinct groups: Positive, Mixed, Neutral, and Negative. The visual representation of this data will allow users to easily interpret the overall sentiment of the comments at a glance.
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