Building a Filter for Messaging

To create a filter:

  1. Select a person type from the People page dropdown or go to the Students page of Student Success & Engagement.
  2. From there, click on the plus symbol (+) next to the word Filter to add a new filter.
  3. This will open a pop up menu where you can specify all the filter criteria for the filter you are creating.
    The Student Success & Engagement page showing the Student menu, Plans, Surveys, and Meetings navigation tabs, along with filters, a search field, an Everyone and Caseload folder list, an Add Folder button, a people count, and a results list showing user cards with status icons.
  4. The first step in building a filter, is always to determine the scope of the filter results.
    • The filter can include results from the entire population you have access to, your caseload, additional/other user caseloads, or students you follow.
      The New Filter panel showing fields for filter name with an options button, folder dropdown, caseload dropdown with a Limit to my caseload toggle, and a Search Followers Only checkbox, along with a Save button at the top.
    • For more information about Shared Filters.
    • For information about Filter Folders.
  5. Next, specify the term you are looking to target.
    • If you are only looking for currently enrolled/registered students. select the current term. The Include Registration Terms dropdown showing selected terms and an expanded list of available terms, including 2022 Spring Semester, TRANSFER 2022, 2021 Fall Semester, 2021 Summer Semester, 2021 Spring Semester, TRANSFER 2021, and 2020 Fall Semester.
  6. Enter the filter name and save the filter.
  7. View the filter results to ensure it is producing the expected students.
  8. After saving the filter, you can access this listof students from the Messages area of SS&E.

To send a message with a student filter:

You may send a message to the targeted students by creating a New Message or you can access the same list from Scheduled Messages.

The New Message page showing the Email and Text Message tabs, a To field with an expanded list of filter options under Filters and My Caseload, including Caseload, Fall ’20 Apps w/o Reg, Medium Risk, Spring ’20 Registrations But Not Yet Registered for Fall ’20, and Selected Recipients.

When sending a message, you can also create a note from the message by selecting a note type on the message form. This will add a note on the student's Notes tab for each student the message was sent to.

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