Workflow Permissions: Submission Monitoring vs. Unit Administration

This guide explains the difference between Submission Permissions and Unit Administration Permissions in Workflow. Use this guide to determine which permissions a user needs to monitor submissions or manage submissions, role groups, and schedules for their assigned units.  

Workflow Permissions page showing Submission Permissions and Unit Administration Permissions.

Before You Begin

Only users with Workflow Administrator permissions can assign Submission Permissions or Unit Administration Permissions. For more information, see Workflow Administrators.

Permission Types

Workflow provides two permission categories. Submission Permissions control submission visibility and monitoring. Unit Administration Permissions allow designated Unit Level Administrators (ULAs) to perform specific administrative tasks for their assigned units.

Permission Type Purpose Where to Assign Who Can Receive It
Submission Permissions Allow users to monitor submissions and access submission information according to the visibility level granted, without administrative editing actions. Workflow > Permissions > Submission Permissions Any eligible user
Unit Administration Permissions Grant one or more unit-scoped administrative permissions: Submissions Management, Role Group Management, or Schedule Management. Workflow > Permissions > Unit Administration Permissions Users designated to administer assigned units

Unit Administration Permission Options

  • Submissions Management: Monitor and perform permitted administrative actions on submissions for candidates in assigned units.
  • Role Group Management: Create and manage role groups within assigned units.
  • Schedule Management: View templates and create and manage schedules for assigned units.

These permissions are independent. For example, a ULA who needs to manage schedules but not role groups can receive Schedule Management without Role Group Management. Access to Workflow > Submissions requires the appropriate Submissions Management permission; Schedule Management alone does not grant access to that table.

Comparing Permissions

Managing Submissions

The following table compares submission monitoring with the administrative actions available through ULA Submissions Management. Access is limited by the permissions granted to the user.

Action Submission Permissions ULA Submissions Management
View submission list Yes, within granted visibility Yes, for authorized candidates
View submission details When included in granted visibility Yes, for authorized candidates
Download submissions When the Submissions Summary, Detail, and Actions level is granted Yes, for authorized candidates
Send back a submission No Yes, for authorized candidates
Complete a submission step No Yes, for authorized candidates, except the administrator's own submission
Cancel a submission No Yes, for authorized candidates
Undo completion No Yes, for authorized candidates, except the administrator's own submission
Edit attached files No Yes, where permitted for authorized candidates

Important: ULAs with Submissions Management permission can monitor submissions from Workflow > Submissions. They can open submissions and review materials for candidates in their assigned units. Administrative actions and exports are limited to candidates they are authorized to access. Administrators cannot complete, reopen, or edit responses on their own submissions.

Managing Role Groups

Role Group Management is a separate Unit Administration permission. It does not come with Submission Permissions or Schedule Management automatically.

Action Submission Permissions ULA Role Group Management
View role groups No Yes
Duplicate role groups No Yes; the new group is managed by the ULA's unit
Create role groups No Yes, for assigned units
Edit role groups No Yes, for groups managed by assigned units
Delete role groups No Yes, for groups managed by assigned units

Managing Schedules

Schedule Management allows ULAs to create and manage review schedules for their assigned units. It does not grant unrestricted access to templates or schedules managed by other administrators.

Action Submission Permissions ULA Schedule Management
View template configurations and forms No access through this permission Yes, read-only
Modify Security Form settings within a template No Yes
Edit other template configuration or form content No No
Create schedules No Yes, for assigned units
View and manage schedules No access through this permission Yes, for schedules managed by authorized units; not other administrators' schedules
Search for and add candidates No Yes, only candidates with an eligible current appointment in the schedule's managing units
Confirm schedules No Yes, for managed schedules
Update reviewers, due dates, reports, and supported email settings No Yes, for managed schedules
Terminate schedules They should consult with a Workflow Administrator when a schedule needs to be terminated. They should consult with a Workflow Administrator when a schedule needs to be terminated.

Important Considerations

Template access: ULAs can view template configurations and forms but cannot change them. The exception is Security Form settings, which ULAs can modify within a template. For more information, see Managing Form Security in Workflow. 

Schedule visibility: ULAs can create and manage schedules for their assigned units. They cannot view schedules managed by other administrators or units. The Managed By designation identifies which unit manages a schedule and cannot be changed after creation.

Candidate selection: ULAs can only search for and add candidates who have a current appointment within the units authorized for the schedule. When confirming a schedule, Workflow checks eligibility again. If a candidate no longer qualifies, the candidate is removed. 

Submission access from schedules: Schedule Management allows access to schedule submission summaries. Detailed submission access is restricted to candidates in the ULA's authorized units. To monitor submissions from the main Workflow > Submissions table, the ULA also needs Submissions Management permission.

Assigning Unit Administration Permissions and Submissions Permissions 

  1. Go to Workflow > Permissions
  2. Visit the appropriate article for the permission you would like to assign:

Best Practices

  • Assign Submission Permissions when a user only needs to monitor submissions.
  • Assign Submissions Management when a ULA needs to monitor submissions and perform permitted administrative actions for candidates in assigned units.
  • Assign Role Group Management when a ULA needs to create or maintain role groups for assigned units.
  • Assign Schedule Management when a ULA needs to create and manage review schedules for assigned units.
  • Grant only the permissions required for the user's responsibilities. A ULA can receive more than one permission when necessary.

Choosing the appropriate permissions helps users complete their work while keeping administrative access limited to the units and functions they are authorized to manage.

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