Staff/Faculty can no longer see Everyone

Reported Issue

Staff or Faculty users used to be able to see all students (eg. from the Everyone filter), yet suddenly they cannot view any/all/most students OR can only view students they are currently instructing.

Note: It also does not matter how settings are configured in Profile View Configuration or Full/Limited View Profile Tabs on the user's assigned roles in Role Administration.

2024-05-16 08_54_54-Roles.png

Resolution

Most likely, the reason that staff/faculty cannot see "Everyone" is that they are assigned a role associated with the Adjunct Faculty function.

By design, most roles are additive by nature, however the Adjunct Faculty role/function is a restricted role/function that applies special permissions and removes permissions that are otherwise assigned by the user's assigned roles.

  • When the Adjunct Faculty role/function is assigned, some settings will automatically change on the user's Permissions tab in People Administration, causing a mismatch between the staff/faculty user's permissions and the permissions gathered from each user assigned role, as displayed in Role Administration.
  • For more information about the Adjunct Faculty role/function, click here.

 

Articles in this section

See more
How to Contact Support
There are many ways to reach out! Click here for our support options.
Watermark Academy
Click to access the Watermark Academy for consultation, training, and implementation companion courses.
Customer Community
Can’t find the answer? Ask fellow users how they’re making the most of Watermark in our Community!