Overview
Subscription Labels work to help identify the title or a description of a Follower in SS&E. This helps to identify why the Subscription/Following is in place.
Subscription labels work with the Follow by Tag functionality and rules within SS&E and help define the relationship that exists between a staff member and student.
- When creating the student-staff relationship via a Follow by Tag Rule, a Subscription Label (the actual relationship name) must first be defined.
In addition, each Subscription Label can be marked as Student Visible Yes/No. This setting determines if a follower is visible from a Student View.
Create a Subscription Label
To create a new Subscription Label, follow these steps:
- Navigate to Administration -Relationships - Subscription Labels, found here.
- Click the New button.
- Enter a Label value.
- This value will display on the Student profile screen identifying the type of relationship.
- Enter a Source System Id.
- This value is used when passing in relationships from an external source of data, for example the SIS.
- If you are creating this Subscription Label manually, then enter a "fake" value since it will not be used, but must exist.
- Set Student Visible Yes/No
- Checking this box allows students to view any of their subscribers with this label.
Create a Follow by Tag Rule
Once a Subscription Label is defined, you can use it by creating a Follow by Tag Rule. See this article for more information.
https://support.avisoretention.com/hc/en-us/articles/360008481894-Follow-by-Tag-Rules
Student visibility of followers
The visibility of followers on a student view is controlled through the subscription labels.
- In order for a follower to appear in the student view, the "Student Visible" attribute must be toggled on.
- When "Student Visible" is toggled on, students will see any follower that has one or more visible labels.
Not all followers have explicit subscription labels. For those without a custom label, the AVISO.STAFF_FOLLOWER label is applied with the value of "Staff Follower". To enable those followers, set Student Visible to yes for the the AVISO.STAFF_FOLLOWER label.
Note: Please be aware that the Student Visible setting Yes/No will apply to all students. Eg. when set to Yes then all students will see any Staff Follower that is assigned that subscription label.