Student Success & Engagement Release Notes

Defect resolution Correction for two issues with sharing resources: When sharing a resource “from URL,” that resource page now displays the target URL for the student to click on. When sharing a resource, the student is alerted with an email. The link within that email now directs students to the specific resource being shared. Fix for a bug with prospect uploads ...

Updates to CSV Import tool for prospects Custom sheet type New sheet type which allows users to upload all their prospect data within one sheet.   The first row of sheet must contain Watermark-supplied column headers spelled and capitalized exactly correctly. These columns may be in any order. Certain fields are always required: firstName lastName emailAddress Pros...

Product enhancement CSV Prospect Import tool Improved errors to troubleshoot data issues including missing fields, invalid true/false values, and invalid phone numbers New messages letting user know which of their column headers are invalid or missing If an uploaded list of prospects for import contains records with and some without errors, a more helpful message has ...

Defect resolution Fix for an issue preventing some notes data from appearing in a custom report Improvement to “Achievements” admin providing a more accurate preview of outgoing messages Fix for an issue with the back button on new campaign creation

Defect resolution Fix for an issue preventing changing owner of a filter Fixes an issue with IDs beginning with @ not being searchable on the lookup window for new message by ID Fixes an issue preventing saving of comments on a new meeting Fixes issue on some browsers preventing students from canceling attachment selection during message creation Inquiry form short...

New footer within student experience including site map Students will now see the standard Watermark footer at the bottom of most pages within SS&E. In addition to providing links to Watermark Terms & Conditions, Privacy Policy, and Accessibility Policy, the footer directs students into the new SS&E Sitemap. The Sitemap provides an index of different pages the student m...

Update to forms filtering Previously, only people with the permission “Can manage forms” may filter on form submissions from the people UI: If you didn’t have the “Can manage forms” permission nothing shows in the Form dropdown. This update removes the permission restriction when filtering on forms submissions. Now, anyone who can see the forms filtering group may filte...

New Feature: Meetings: Hide staff names By default, students can choose to meet with specific staff members; for some services, institutions may wish to assign staff randomly. Enabling this setting will hide staff names from the service and assign a staff member randomly from any available within the chosen time slot. Student will not know who they are booking with unti...

New features Direct links for scheduling with a staff or for a service When student clicks a shared link, they are directed into the new scheduler with a filter automatically applied for the given staff or service. Easily share scheduling links within a message, text, email signature, or posted to a department website. See this article for more information.   Color co...

Enhancement to filtering on prospect imports Only successful imports will display within the dropdown within filtering.   Defect Resolution An issue preventing forms that were submitted while a person was a prospect from appearing once the person changed to applicant An issue causing incomplete results on the Attendance and Registration Detail report An issue pr...

We are thrilled to announce the launch of the Watermark Customer Community!    Connect with fellow Watermark users to share experiences and seek real world advice to maximize your Watermark experience.    The Community is conveniently connected to the Watermark Help Center and no separate login is required. You can view the Community here or access from the Help Center ...

Watermark is thrilled to announce that the new, enhanced meeting scheduler is live tonight, July 16th, along with a new mobile experience! All links within the product will direct students into the new scheduler. If required steps have not been completed by administrator and advisors, meeting slots will not generate and advisors will not appear. To learn more, please se...

Watermark is pleased to announce the release of a bundle of enhancements to assist advisors/staff with configuring their availability for the new meeting scheduler. If your institution does not plan to use the new meeting scheduler, no action is required   Action required by Advisors whose institution is using Meeting Scheduler After the July go-live-date, users will ...

A bundle of enhancements has been released to assist migration to New Meeting Scheduler. Any institution using the Meeting Scheduler must take action at this time to continue using meetings.   Action required by Admins whose institution is using Meeting Scheduler At this time, you should: Forward this link to your Campus Calendar Administrator. New Meeting Scheduler e...

Copy Campaign Template Campaign templates may now be easily copied from the template details screen.   Email as Campaign message text variable Institutional email is now available as a text insert to message body within campaigns.   Assignee as pipelines message variable Current assignee is now available as a text insert into the body of a pipelines message.

Anticipated Graduation Date Anticipated graduation date may now be sent into SS&E through the transcript datafeed, displayed on the student profile, and filtered on. This value can now be easily imported from the SIS, giving users more insight into student details and enabling action around graduation activities. To learn more about bringing anticipated graduation date ...

Custom System Name Administrators may now edit their system name. By default, this appears as “Aviso Engage” but it may be customized to a maximum of 50 characters. This new name will appear on all emails, activity feed items, survey invitations, and pipeline stage history. View this article for more information.   Defect Resolution Manually synced LMS Course Ids Fixes...

Bulk Task Assignment from Faculty Course Roster Faculty can now assign tasks in bulk from the course roster page, as they could previously do with send message and create alert.   Defect Resolution Wait for Tag pipeline automation Fixes an issue where the entire list of tags did not appear in the dropdown Filter on Open Alerts Fixes an issue where the activity feed...

Shared Filter Enhancement Shared filters allow staff and faculty to share a filter with an individual or everyone within a role. The top benefits gained from shared filters are that: Individual users can share interesting or important groups of people with each other Administrators and power users can set up "approved" groups of people that staff can use to standardize...

General UI Enhancements Accessible Navigation improvements throughout SS&E. Course Section Administration UI updates as follows: Removes the Internal Id, Modified Date, Modified By, Census Date, and Withdraw By Dates from displayng on the main Course Section Administration page. Data will still display on each individual Course Section Detail page. Moves the So...

Performance Improvements Performance improvements were made to the following areas: People Filters Campaigns (list page) Bug Fixes Fixes an issue with current grade alert types where multiple active current grade alerts did not always trigger alerts for each current grade alert configuration. This issue only occurred when one of the alert configuration se...

Enhancements Adds a tooltip on the Campaign Emails page and the Campaign Details page that displays a brief description of the campaign messaging status when hovering over the Messaging Status badge. Campaign Messaging Statuses are: Not Started, Active, Done For more information about campaign messaging statuses, click here. Bug Fixes Fixes Survey report so...

Campaign Enhancements Adds the ability to end an Ongoing Campaign once it has been started, and edit its send schedule. For more information about managing a Scheduled Ongoing campaign, click here. Renames Manual to Immediate to better represent what happens when selecting this campaign type. Once started, an Immediate campaign will only send messages one tim...

SIS Import Enhancements Updates the default Parent Accelerate configurations to set a default section value on some Course Section records that are not associated with a section and were generating import errors. Bug Fixes Fixes an issue where the system would not always save an Excused Absence for students with a tag. Fixes an issue where the Student Persistence a...

Bug Fixes Fixes an issue on the UI where sometimes a page may load before displaying all components, causing a mismatch between the data displayed on the UI and in the database.

Bug Fixes Fixes an issue where users were unable to filter or search by pipeline assignees. Adds more detailed error messaging for the Person Financial Aid Indicator data feed.

Performance Improvements Adds Performance Improvements to the following SS&E pages/processes: Messages Inbox  Messages Sent Messages Global Search The system will now only include global search results based on 3 or more alphanumeric characters found at the beginning of a person's first name or their Institutional Id. Please note that leading zeros are now r...

Performance Improvements Adds Performance Improvements to the following pages/processes: People Administration Student Filter Optimization SIS Import Optimization Bug Fixes Fixes missing person types for some people who are no longer importing on the Person data feed via the SIS Import. Fixes Follow By Tag Rules that would not save correctly.

Performance Improvements Performance improvements on the People page in SS&E People & Roles Administration. Performance improvements on the Person Academic Plan data feed in the SIS Import.

Bug Fixes Fixes the High School Date related Student Filters (High School Start/End Date range and High School Transcript Start/End Date range),