To view ALL SS&E articles in the Watermark Help Center, Student Success & Engagement users should access the Watermark Help Center by logging in from the SS&E application.
Many SS&E articles can only be accessed by users that are logged in through the product.
If a support article link opens on the Watermark website/homepage, and the article linked from the su...
How to Submit a Support Ticket
1. Click "Submit A Request" from the top right or the bottom center of any Watermark Help Center page.
2. The Support Ticket Entry Web Form will appear.
Fill out the fields, ensuring that you’ve selected “Student Success & Engagement” from the “Which Watermark product are you using?” dropdown:
Optional fields display with [optional] ...
We're excited to take the next step and move Aviso Retention's Support Ticketing and Support Knowledge Base to the Watermark Help Center and support systems!
The screens may look a bit different, but everything from the client perspective is staying the same or being improved upon!
Here are some examples of the updates:
The color scheme is changing from Aviso ...
Watermark adds Aviso Retention to deliver and measure the impact of institutions on marginalized students
Austin, TX – January 12, 2021 – Watermark, a leading higher education insights software provider, announces the acquisition of Aviso Retention, to better serve higher education institutions striving for continuous improvement in institutional effectiveness and stud...