Overview
Most SS&E articles can be accessed from your Internet Browser. In addition, from within SS&E:
- Selecting the question mark icon “?” in the top right corner of SS&E will land on the SS&E Release Notes section within the SS&E News & Updates category. From here, you can view the latest release notes or browse and search for other topics in the Watermark Help Center.
- Selecting "Support" from the logged-in user's profile picture dropdown menu will land on the main page of the SS&E knowledge base in the Watermark Help Center. From here, you can view all SS&E categories and sections to search or browse/select any section to view the support articles included within the section.
Search Tips
From anywhere in the Student Success & Engagement Help Center, you can search for articles included in the Watermark Help Center for all Watermark products.
- Searching on the Student Success & Engagement main page will return results from within all the SS&E knowledge base category sections.
- Searching the help center from any other page will display results for all Watermark products listed on the left side of the results by category (eg. product).
Search Example
For example, searching for the word "login" from the SS&E main page found 80 results within the SS&E Support articles:
Searching for the word "login" from any other page in the Watermark Help Center will return results across all products by default.
- On the results page, select the Student Success & Engagement category from the left side to only view a list of SS&E article results.