Institutional Branded Emails

Outgoing emails sent from the Communications tab of Projects can have either a school logo or a Watermark logo in all outgoing emails.  CES Admins can request this feature be enabled by reaching out to Support using our Submit A Request form.

CES Administrators can already upload a logo under Account > Customize Login Page, Student View, & Messages.  That logo would appear at the top of the page when users were interacting with CES.  This new feature allows the logo to be used in outgoing communications as well.

Once enabled by Support, a new option entitled Use Custom Logo for Outgoing Emails? will appear under Account> Outgoing Email Settings.  If this option is set to Yes, the school logo will appear in outgoing emails.  If set to No, the Watermark logo will appear in outgoing emails.

NOTE: This option is set to No by default so if the CES Administrator asks for this to be enabled, they will want to make sure that they have a logo uploaded and that they have this setting set to Yes for the school logo to appear.

The 'Edit Outgoing Email Settings' page showing a question about using a custom logo for outgoing emails, with the 'No' option selected. A logo preview below shows the Watermark logo, followed by a 'Save' button.

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