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Custom Question Monitoring

This feature allows CES Administrators and Node Administrators the ability to monitor the use of the Custom Question feature within Course Evaluations & Surveys. Use of this feature provides access to view what percent of courses have custom questions added to surveys (or not added), and then allow the Administrator to view the specific Custom Questions that have been added for each course. Also included in this feature is email functionality so Administrators can email all instructors in the project who haven't yet added their Custom Questions, or email specific instructors with feedback about the Custom Questions that they have added.


NOTE

  • Custom Questions Monitoring data will be available starting when the feature is enabled.
  • Prior to the feature being enabled, any previous Custom Questions Monitoring data will not be included.

Enable Node Admin access to Custom Question Monitoring

  1. Node Admins will need the role Custom Questions Monitoring enabled in order to access this feature.

    To enable this role, navigate to Account > Manage Administrators > search for the node admin > click the edit icon to the far right > select Custom Questions Monitoring role > click Save.



How to Access Custom Questions Monitoring

  1. Course Evaluations & Surveys Administrators can access Custom Questions Monitoring by navigating to Account > Monitoring > Custom Questions OR via the Custom Questions Monitoring Widget on the Course Evaluations & Surveys Administrator dashboard.

    To add the Widget, click Account > Manage Dashboard > EK Administrator Dashboard (tab) > click Add Widget (top, left, center, right, bottom) > from the drop down menu select Custom Questions Monitor > click Add.

    Additional widget settings can be found by clicking the gear icon at the top right of the widget.





  2. Node Administrators can access Custom Question Monitoring via the dashboard widget.

    The CES Administrator can enable this by navigating to Account > Manage Dashboard > Administrator Dashboard (tab) > click Add Widget (top, left, center, right, bottom) > from the drop down menu select Custom Questions Monitor > click Add.

    Additional widget settings can be found by clicking the gear icon at the top right of the widget.



    NOTE

    Only the CES Administrator can access this feature from the top navigation.

Using the Custom Questions Monitoring feature

  1. Use the Search functionality to filter by project name, instructor or administrator user information, user type, course unique id, by those who have or have not added custom questions, and/or by specified dates when custom questions were added.



  2. Select the view icon to the right of the project name to review real-time metrics for the percent of Instructors and/or Administrators who have added Custom Questions to a project, as well as metrics for the last 24 hours. Click on the links in the metrics to view a filtered list of instructors or administrators.





  3. To view the questions added by an instructor and/or admin within a selected project click the view icon to the right of the instructor or admin name. This will display a list of questions in which they have added.
  4. To send an email to an instructor and/or admin, check the box next to the name of the instructor and/or admin, click on Email Selected Users.





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