The Features page in Institution Administration lists add-on products for Watermark Student Success & Engagement, distinguishing between locked (additional cost) and unlocked (no additional cost) features. All features require SS&E staff setup, and some need IT coordination. Additional locked features, not shown on the page, include academic planning and sandbox environments.
Overview
The Features page in Institution Administration displays a list of Add-On products that enhance Watermark Student Success & Engagement functionality.
For additional information or to add a new feature to your institution's Watermark Student Success & Engagement product suite, please open a support ticket or reach out to your client success representative.
Attributes
- Enabled features are checked and highlighted in green.
- Locked features incur an additional cost when implemented.
- Features without a lock icon can be added at no additional cost.
- All features require scheduling with SS&E staff to setup, configure and enable in SS&E Administration.
- Some locked/unlocked features also require coordinating between SS&E staff and your institution's IT staff/system administrator.
- Additional items display add-on functionalities that are currently not listed on the Institution Features page.
- Clients with a support plan may request to utilize their plan to add a new feature.
- Your Client Success Manager will facilitate this engagement.
Add-On Features
Locked Features
- Watermark Student - Mobile App for iOS and Android devices, including SS&E Student Apple Watch
- Application Campaigns
- Appointment Campaigns
- Enrollment Campaigns
- Gmail Message Logging - External message logging integration
- SMS (Text Messaging) Support
- Import Processes - Prospect Data Upload via CSV
- Departmental Apps
Unlocked Features
- External Calendar (Meeting Scheduler) Integration
Additional Items
The following items are additional "locked" add-on features that are not displayed on the Features tab in Institution Administration:
- Academic Planning
- Continuing Education Student Population
- Survey Integration with SurveyMonkey or Qualtrics surveys
- Next - Watermark Student Success & Engagement's Walk-In Appointment Kiosk application
- A Base Sandbox Test Environment for SS&E institutional testing and training, refreshed with production data to mirror production up to four times a year.
- An Advanced Sandbox Test Environment for Connect, Predict, and SS&E to serve institutional testing and training. This test environment is refreshed up to four times per day and will always mirror production, permitting full end-to-end data loading and testing capabilities.