Message Type Filter

Updated
Watermark Support

When selecting a student and viewing their Student Profile - Messages tab, there is an option to filter messages by message type.

  • Selecting a message type allows staff or faculty users the option to view only specific message type(s) on that are associated with student record.

Currently, the following message types are available to multi-select:

  • SMS - display only text messages
  • Email - display only internal email messages
  • External - display external message logging
  • Email Notification - display messages sent to a staff member notified via email of a student responding to a text message they sent
Olivia student profile page showing details like name, program, and contact info. The 'Messages' tab highlighted, with a message from 'Andrew Executive.' The 'Message Types' drop-down highligted. The left sidebar lists other students, and the top menu includes various tabs like Profile and Alerts.
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