Registration & Account

  • How do I reset my LiveText password?

     If you've forgotten your password or your password isn't working you can either reset your password by email or you can correctly answer the security question that you set up during registration. Follow the steps below: 1. Go to https://www.livetext.com2. In the upper right corner of your browser window, click on the "Login | Register | Buy" link3. Click the "Forgot Y...

  • How to Activate Your LiveText Student Membership (Keycode or Purchase)

    There are two ways to register for a new LiveText student account: Obtain a keycode* from your school or your school's bookstore and use it to register for an account at https://www.livetext.com Purchase your account directly at at https://www.livetext.com using a credit or debit card *Contact your school's bookstore for keycode pricing information. Sometimes schools ...

  • How to Renew Your LiveText Student Account

      When your LiveText account expires, all the content remains saved and will become accessible and editable again once your account has been renewed.   You can renew you account by using a keycode or by purchasing with a credit or debit card. To renew your account with a credit or debit card: 1. Log into your LiveText account.2. Click the LiveText Membership Renewal For...

  • FAQ: Which LiveText Membership edition should I choose?

      You should select the LiveText membership edition that you school or institution has requested you to purchase. If you are unsure, reach out to your instructor or your school's LiveText administrator.   The editions are explained below:   The LiveText Student Membership Field Experience edition allows students to develop multiple, customized professional and personal ...

  • LiveText Account Refunds

    Officially, LiveText account purchases are non-refundable, but we understand that life happens. If your account is un-used (no submissions or assessments took place) and was purchased within the last 30 days, then it may be eligible for a refund.   Please contact our Support Team at support@watermarkinsights.com to request a refund if your account meets the above requir...

  • How to Change the School Your LiveText Account is Associated with (Institution Transfers)

    To update the institution associated with your student LiveText by Watermark account: Log into your student account Click the My Account link on the top right  Scroll down to the School Information area Click Edit Update the Student ID and Student Email Address and Expected graduation date Select the Country, State and name of your new institution Click Save A student...

  • My Account: Changing Your Name, Password, Email Address. or Security Question in LiveText

    The My Account Page Changing Your Name, Password, Email Address. or Security Question in LiveText You can change your password, e-mail address, security question, or other account information, by clicking My Account located on the top right of the home page.Note: If you would like to change your last name, please contact support@watermarkinsights.com to make this reques...