Homepage Promoted Articles

  • How to Search the Watermark Help Center

    Welcome to the unified Watermark Help Center, where you can find how-to, click-path directions for completing tasks in any Watermark product. To locate content, you can browse or search. To browse: From the homepage, select a Watermark product. And then select the topic or sub-topic to see articles related to that topic. In the example below, Getting Started is a secti...

  • What's a Screenshot and How Do I Take One?

      What is a screenshot and why is it important? A screenshot, screen capture or screen grab is a digital image that shows your computer display. It's literally a picture of your computer screen. Taking and sharing screenshots can be very helpful when reporting unexpected behavior in the Watermark software and even in run of the mill support requests because not everyone...

  • Client Support vs Client Success Manager: Who Should You Contact?

    Client Support and Client Success are both part of Watermark's Client Experience Team and it can be tough for an administrator of Watermark products to know who to contact about what. We actually have three teams who are dedicated to your success.  First, we have Client Success.  The mission of our Client Success team is to ensure you derive value from the solutions yo...

  • Resources for New Watermark Administrators

    Resources for New Watermark Administrators: In the event that you have a change in personnel for a Watermark Administrator, we recommend taking the following steps to ensure that your new Watermark Administrator(s) fully understands and is ready to complete the necessary tasks for effective software management.   1. Contact Your Client Success Manager (CSM) - Notify you...

  • Which Internet browsers can I use to access Watermark's solutions?

    Watermark's solutions are highly dynamic environments and respond slightly differently in each browser.We recommend using a supported internet browser to get the full capability of Watermark's products:Windows Mozilla Firefox (latest version)Google Chrome (latest version) Mac Mozilla Firefox (latest version)Apple Safari (latest version)Google Chrome (latest version) ...