How to Access and Contribute to the Community

Welcome to the Watermark Customer Community

Watermark Customer Community is a forum where you can share your experiences, ask questions, brainstorm ideas, and connect with fellow Watermark product users. Check out the guide below to learn how to explore and actively participate in the community.

Please take a look at the quick video walkthrough below:

Accessing the Community

First, log in to your Watermark suite solution. Next, click the question mark on the top right side of the screen to go to the Watermark Help Center. This will authenticate you into our Help Center.

A question‑mark icon menu in the top‑right corner showing Help Center and Contact Us options highlighted.

Once you're on the Help Center homepage, locate the community icon positioned at either the top or bottom of the page.  Click the community icon to enter the Watermark Customer Community

The Help Center homepage showing the community icon on the Help Center homepage, for accessing the Watermark Customer Community.

Once inside the community, you can browse various topics and posts. Click on the title of a topic that interests you. Within the topic, click on an existing post to read its content

The Community page showing links for a wide variety of topics and posts to select from.

If the post allows comments, feel free to add your thoughts to the thread. You can also Icon showing thumbs up. or Icon showing thumbs down. on posts to indicate whether you found the information helpful

A community post with a discussion question 'What reports are people finding the most useful in SL&L?', along with the author’s details, like and dislike icons, an option to follow the post, and a comments section below.

If you can't find a post about the topic you want, you can create a new one. Go to the relevant topic, and click on "New Post"

The post section on the Community page showing the New Post button highlighted.

Add a title and details and click submit to create your post

A new community post with fields for entering a title, optional details, topic, and a Submit button.

You can also explore the existing community content in the Watermark Help Center. Simply click the Posts button to discover all the amazing content available

The Community page showing list of posts available to be read.

Please click the follow button for any topic or post you want to be notified of when a new comment is added.

Thank you for being a part of our community. Your contributions help make the Watermark Client Community a valuable resource for all members.

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