General Information

  • About Faculty Success

    Faculty Success is a fully customizable online information management system designed to organize and report on your users’ teaching, research, and service activities. Matt Bartel founded the company in 1999 with the implementation of an online course evaluation system within the University of Wisconsin (UW) System. Word quickly spread to other UW System campuses, then ...

  • Faculty Success Glossary

    A   |   B   |   C   |   D   |   E   |   F   |   G   |   H   |   I   |   J   |   K   |  L   |   M N   |   O   |   P   |   Q   |   R   |   S   |   T   |   U   |   V   |   W   |   X   |   Y   |   Z A Administrator A user appointed by the institution to perform administrative duties in Faculty Success. The duties and scope of an administrator will vary dependent upo...

  • Supported Browsers

    Faculty Success ensures compatibility with the following browsers: Google Chrome Mozilla Firefox Apple Safari Microsoft Edge We recommend using the most recent version of these browsers for the best experience with Faculty Success and Workflow. Warning: Faculty Success does not currently support the use of frames for its websites. Using a frame may cause users no...

  • PDF Accessibility

    We are aware of accessibility issues with PDF output, which is an industry-wide concern and a unique challenge of this document type. We have outlined below how we are approaching this issue at Watermark and some recommendations for ensuring all users at your institution have an accessible experience. After conducting thorough investigations and consultation with indust...

  • Storing Sensitive Data

    Watermark will not store a few sensitive items in Faculty Success. We take seriously our commitment to respect and protect the privacy of client data. Therefore, we have a policy against storing data that we have deemed as sensitive, personally identifiable information. This includes: Non-public national identification numbers, such as social security and passport numb...

  • Marketing Guides and Handouts

    This article contains file attachments of some of our most popular content from digitalmeasures.com. 4 Challenges Solved by Faculty Activity Reporting Administrators have traditionally relied on calling and emailing faculty members and department chairs to collect information about their faculty’s activities each time it’s required. This can be a cumbersome process. Rea...

  • Database Type, Servers and Security

    The Database Faculty Success uses Postgres as its database. However, you are not required to work with the data in this form, as the data are stored in a quite complex schema to accommodate customizations for each client. When you are working with your data, you can download it in comma-delimited files or work with it using web services. In either case, this provides yo...

  • Reporting Unexpected System Behavior

    We need to know if you're experiencing an issue. We recommend you to  Submit a Request, and can assure you we will follow up as soon as possible. You can also email Faculty Success Support at support@watermarkinsights.com. Troubleshooting Issues Before submitting a potential bug we recommend you take the following steps: Try again - sometimes connectivity issues can ca...

  • Privacy Statement

    Note: The statement below appeared prior to 2017 in a pop-up from a link “Privacy Statement” in the Navigation Bar Hand menu under the old Faculty Success user interface. For updated information on our security, please see Database Type, Servers and Security.  Although moving processes in higher education to a digital format offers many advantages, it also ope...

  • FERPA Compliant

    Faculty Success abides by all applicable regulations in FERPA, protecting the privacy of faculty data provided by clients. This means the company will not transmit, share, or disclose any data about a faculty, except to other school officials who need the information within the context of their professionally assigned responsibilities.