Getting Data Into the System

  • Using Custom Self-Service Reports to Assist Data Entry

    Self-Service Reports are displayed as live-previews, enabling you to see what you will have in your report before you export it from the system. Building off of this preview, the ability to Add and Edit records directly from this view makes it even easier to update information. Activities may be entered and modified directly from the report instead of navigating the Act...

  • Preparing for the Upcoming Academic Year

    Usage Statistics and Audit the users in the system Create new accounts individually or Create new accounts in bulk Enabling, Disabling and Deleting User Accounts  Rollover yearly data records for the new academic year Update manually using Manage Administrative Data Update using a Data Export/Import Work Request Review the purpose of Faculty Success with...

  • Copying Data for a User from a Previous University

    Overview Watermark is able to migrate a user’s data who has come from another university using Faculty Success. To request a transfer of data submit a General Work Request with the following detail: Faculty name Name of the previous institution The username for their new account in your system We will then confirm with the administrator at the other institution that i...

  • Session Timeouts

    Users who log in to Faculty Success will be automatically logged out after 90 minutes of inactivity. Unfortunately, this setting is not customizable.  Prior to a log out session due to inactivity, a five-minute warning prompt is displayed. FAQ Q: How does your authentication method factor? A: If the user has portal or shibboleth authentication, their session could time ...

  • Unicode Compliance

    You may copy and paste special characters – such as Greek or Latin characters, accent marks or other diacritical marks – into Faculty Success from another source, as long as they are Unicode-compliant. Unicode is an industry-standard set of characters that allows computers to consistently represent and manipulate text expressed in any of the world's writing systems. For...