Meetings

  • How to Configure the Meeting Scheduler Module

    Overview The Meeting Scheduler module permits students to make appointments with advisors and other staff based on their institutional calendar availability, as well as their custom availability settings configured in Student Success & Engagement User Settings. In order to use the Meeting Scheduler module it must be enabled by Watermark staff. If you have not requested ...

  • New Meeting Scheduler Checklist for Admins

    As an SS&E administrator, use this article as a final checklist to ensure that staff appear within the new meeting scheduler. For more detailed information about how SS&E Administrators can configure the new meeting scheduler, please refer to the detailed instructions found here.   ✅Service Offerings checklistFrom Admin >Meetings > Service Offerings, verify/edit/activat...

  • Instructions for Campus Calendar Administrator to enable new Watermark SS&E meetings integration

    Overview The New Meeting Scheduler for Watermark Student Success & Engagement (release June/July 2024) employs a new calendar integration which must be approved by the institution's calendar administrator. The new integration is much faster than the existing, legacy integration, allowing Watermark to quickly check availability for multiple users at once Users will not ...

  • Instructions for SS&E Administrator to enable New Meeting Scheduler

    Overview New configuration options for Watermark Student Success & Engagement will be released to Advisors on June 14. The new scheduler will go live for all institutions on July 12 (Go Live date). If steps are not taken prior to July 12 by the campus calendar administrator, the SS&E administrator, and individual advisors, staff/advisor meeting slots will not generate f...

  • Meetings Configuration

    Overview The Meetings Configuration page allows an SS&E Administrator to manage global configuration details surrounding how Meeting components are configured. Walk In Meetings Enabled This setting controls whether Walk-In Meetings are enabled within SS&E and is only relevant when using SS&E Next. When enabled, staff will have the ability to set the services they offer...

  • Service Offerings

    Overview Service Offerings Administration lists the various types of advising and academic services offered at the institution. Please see this article to learn more about the naming convention for Meeting Scheduler.   Service Offering Configuration Service offerings must have a duration to be visible within the scheduler. Each service offering can be offered at any nu...

  • Offices and Campuses

    Offices, formerly known as service delivery location, are the crucial step binding campus to service offering, indicating to students which activities will be offered where. Offices are used in Meeting Scheduler and in the SS&E Next Kiosk application Offices include every campus location offering a service   How to Add a new Office To add a new office, click the "New...

  • Naming Conventions for Meeting Scheduler

    With the summer release of new meeting scheduler, institutions may wish to use this as a guide to the most descriptive naming convention. Most institutions are already following this convention, but some may need to update their listings to accommodate the creation of modality as a distinct field. With the addition of modality as a field to designate online, in-person,...

  • Meeting Types

    Meeting types are being deprecated as this field is not used in New Meeting Scheduler. This article will be removed in August.   -----   Within SS&E, Meeting Types are defined globally. Meeting Types define the types of meetings that the institution offers for its students. An example of a meeting type is "30 Minute Face-to-Face" or "15 Minute Online Chat". Students wil...