Overview
Service Offerings Administration lists the various types of advising and academic services offered at the institution. Please see this article to learn more about the naming convention for Meeting Scheduler.
Service Offering Configuration
Service offerings must have a duration to be visible within the scheduler.
Each service offering can be offered at any number of offices; this association must be made from the Offices configuration paged.
Sharable link for Service
This stable link leads students into the scheduler with a filter already applied for the given service. Read here for more information.
Hide Staff Names
By default, students can choose to meet with specific staff members; for some services, institutions may wish to assign staff randomly. Enabling this setting will hide staff names from the service and assign a staff member randomly from any available within the chosen time slot. Student will not know who they are booking with until the meeting has been confirmed. If a student has first chosen a specific staff member and then chooses a service with staff names hidden, their staff selection will be cleared and assigned randomly.
When staff are booking on behalf of a student, the staff member will always view staff names normally.
Within the Meeting Scheduler
To book a meeting, a service must be selected. The following screenshot shows that three services are offered.
Next Kiosk System
When a student checks in to a meeting using the SS&E Next Kiosk application, they will be asked to choose from a list of services, aka service offerings, that are currently offered at the Campus and department (Office) they've selected.
- The following screenshot displays the Next view for the active service offerings (Completing the FAFSA and Financial Aid) that are offered at the Main Campus campus/location in the Financial Aid - Building 6 - Upper Lobby department/Office.
- For more information about the Next Kiosk - Student View, click here.