Alerting

  • What does the bell icon displayed after a student name on a course roster represent?

    Question What does the bell icon on a student roster represent? Answer When viewing a course roster, the bell after a student name indicates that the student currently/in the past has had a staff initiated alert, in any term, and the alert is either in open or closed status.    

  • Faculty/Staff Initiated Early Alerts

    Overview A short video demonstration of sending a manual staff alert can be found:  Faculty/staff initiated ("early") alerts can be sent in various ways for various reasons to one or many students, either from an individual student profile, from a student filter on the Students page, or from a course roster. For information about how Staff Initiated Alert Reasons are c...

  • Automated Alert Best Practices

    Overview With the amount of information provided through Student Success & Engagement, this can often make it hard for success coaches, advisors, faculty, and staff to know where to focus their efforts. Especially for campuses with heavy caseloads, the influx of information provided through automated alerts can be overwhelming.  Please keep in mind, the best practice is...

  • Deleting an Alert

    Overview Permitted users can view and remove alerts displayed on student records in Student Success & Engagement either from the Alerts Administrative "Person Alerts" menu or from the Person Administrative record "Alerts" tab. Alerts Administration - Person Alerts To remove an alert(s) via the Person Alerts menu: Find the alert(s) using the filters and search options. ...

  • Automated Alerting

    Overview In addition to Faculty or Staff initiated / Manual Alerts, the Student Success & Engagement platform also provides Automated Alerts based on information that is importing from the institution's Learning Management System (Example: Blackboard) and/or Student Information System (Example: Colleague). For Automated Alerts, email notifications are not sent to anyo...

  • Send an Early Alert

    Overview Faculty and staff may want to inform a student’s support team of important student information.  The manual alerting process is a quick and easy way to share this information.  How to access the Early Alert template Click on "Send Alert" from the Home Page Dashboard and select the student you wish to alert on OR select “Alert” from the student record to gain ac...