Permitted users can view and remove alerts displayed on student records in Student Success & Engagement either from the Alerts Administrative "Person Alerts" menu or from the Person Administrative record "Alerts" tab.
Alerts Administration - Person Alerts
To remove an alert(s) via the Person Alerts menu:
Find the alert(s) using the filters and search options.
View the alert(s) and confirm that it is the alert requested to be deleted.
Check the box to the left of the Alert record. To select all displayed alerts, select the box at the very top.
Select "delete" from the top menu bar.
Select "Ok" to delete the alert(s).
Person Administration - Alerts Tab
To remove an alert from the Person Alerts tab:
Find the Person record from the People & Roles -> People menu, or by clicking on the student's name from the Person Alerts screen.
Select the Person record -> Alerts tab.
Find the alert using the filters and search options.
View the alert and confirm that it is the alert requested to be deleted.
Select the "Delete" icon to the right of the Alert record.