System Administration Release Notes for August 17, 2023

Editing Email Addresses in User Interface

System Administrators are able to update email addresses & person_IDs in the System Administration module. These changes will then propagate to integrated products (Planning & Self-Study and Student Learning & Licensure).

  • Updating emails through a CSV import is not currently available.
  • Updating person_IDs can be done through the System Admin UI or by CSV import.

Important Note to System Administrators after updating user email:

  • If users at your institution log into their affiliated Watermark product(s) through login.watermarkinsights.com with an email and password, then they will need to create or reset their password by choosing the 'Forgot Password' link at login.watermarkinsights.com.
  • If users at your institution use SAML SSO to login to Watermark products, then ensure new emails and passwords are set up properly through your institution's IT department.

Articles in this section

How to Contact Support
There are many ways to reach out! Click here for our support options.
Watermark Academy
Click to access the Watermark Academy for consultation, training, and implementation companion courses.
Customer Community
Can’t find the answer? Ask fellow users how they’re making the most of Watermark in our Community!