The Watermark Student Success & Engagement Chrome Extension allows staff users whose institutions use Google Workspace (G Suite) to save external messages sent from their Gmail account to student records within SS&E by using the Gmail Message Logging feature.
For Gmail messaging integration, please open a support ticket or reach out to your client success repr...
Message Logging allows email communications between staff and students to appear on the Student Profile "Messages" tab. This enables visibility into the student journey and prevents student engagement from becoming siloed with a single person/department.
SS&E can be configured to display Message Logging on the student record in the following scenarios: