LMS Troubleshooting (Student)

Student Troubleshooting – Student View Has No Submit Button

Learning Management System (LMS) Type: Any

Desired Action: Student trying to submit an assignment

Scenario: A student logs into their LMS, clicks on the established Tk20 web link, and lands on the assignment submission page. However, the student only sees the assignment instructions. The “Select File” button or “Submit” buttons are not visible.

Solution:  Student should change internet browsers.

Screenshots to recreate the scenario:

  1. A student logs into their LMS, clicks on the established Tk20 web link, and lands on the assignment submission page, but the “submit” options are not available:

    A Canvas assignment page showing the Week 6 Written Assignment titled Lesson 33 Exercise File 1, with instructions listing required steps, file formats, and submission expectations, along with page requirements, signature statement information, and help/support details.

  2. If this is the result, the student should download and install one of the following internet browsers: Chrome, Firefox, Or Safari. Other popular browsers are not recommended.
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