Troubleshooting: I added a new site to Field Experience but do not see it in the Placement Coordinator account

If you are creating a placement in your Placement Coordinator account and not finding a site, please do the following:

  1. Log into your FEM Administrator account
  2. Go to Field Experience
  3. Click Site(s)
  4. Check to see if the site has been added on the Site(s) page. If it has not been added yet, click the Add Site button on the right side of the page A Field Experience page showing an Imports section with options to import sites, including steps to upload a file, optionally validate the file, and commit the import, along with a button to add a site and a link to view import history.
  5. Click Placement(s)
  6. Check to see if there is a Placement for the new site. If there is no placement, click the Add Placement button on the right side of the page.

NOTE: This step is required. If you do not add a Placement for the site, it will not appear in your Placement Coordinator account

A Field Experience page showing an Imports section with options to import placements, including steps to upload a file, optionally validate the file, and commit the import, along with a button to add a placement and a link to view import history.

Once the Placement has been added for the site, the site should then appear in your Placement Coordinator account.

Was this article helpful?
1 out of 8 found this helpful

Articles in this section

How to Contact Support
There are many ways to reach out! Click the icon above for our support options.
Watermark Academy
Click the icon above to access the Watermark Academy for consultation, training, and implementation companion courses.
Customer Community
Can’t find the answer? Ask fellow users how they’re making the most of Watermark in our Community!