Changing the Sitecore Login Password

Your new password must be at least eight characters long and include at least one special character.

If you change your password and do not meet these requirements a server error will appear the next time you login.

If this occurs, please contact Curriculum Strategy/catalog administrator to have your password reset.

We strongly recommend to bookmark the URL you use to access the catalog as well as check the "Remember me" checkbox and save your username/password within the browser you are using most frequently.  This allows you to login without error every time.

To Change your Password

From the catalog system dashboard, access the Control Panel:

A SmartCatalog Experience Management page showing various navigation tiles, with the Control Panel tile highlighted in the center under the Control Panel section.

Within the Control Panel, click the Change password button:

A Control Panel page showing the My Settings and Security sections, with the Change password option highlighted under the My Settings section.

Once the window opens, you will have fields to enter in your current password and then update to a new password:

A Change Password page showing three fields for entering the current password, new password, and confirmation of the new password, with Change password and Cancel buttons displayed at the bottom.

Once you have clicked "Change password", a new window will confirm the password change:

A Change Password page showing a confirmation message that the password has been changed, with a Continue button displayed beneath the message.

Administrator Access to Changing Passwords

Catalog Administrators have the ability to update any user related passwords via the User Manager:

A SmartCatalog Experience Management page showing various navigation tiles, with the User Manager tile highlighted under the Access Management section.

Select the user profile that requires a password change and then click the "Change Password" button:

A User Manager page showing a list of user accounts with one user row highlighted, and the Change password option highlighted in the top toolbar.

If you do not know the current password, you can use the Generate button to generate a random password and then paste it within the Old Password field or simply provide the randomly generated password to the user. When a password is generated with the Generate button it will automatically change the existing password to the randomly generated one.

A Change Password page showing user details at the top, with fields for entering the old password, new password, and confirmation, and a highlighted section at the bottom displaying a generated password field and a Generate button.

If you have chosen to use the automatically generated password to populate the Old Password field and continue to create a new password for the user, copy the generated password and paste it into the Old Password field.

A Change Password page showing the old password field filled in and highlighted with an arrow, and a generated password displayed in the field below next to the Generate button highlighted.

Then create a new password (at least 8 characters including one special character), and confirm it:

A Change Password page showing the New Password and Confirm Password fields filled in and highlighted, with the OK button highlighted at the bottom.

This completes updating the password for the selected user profile.

A Change Password page showing a pop‑up message with a warning icon and the text ‘The password has been changed,’ along with an OK button displayed at the bottom of the pop‑up.

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