Total Walk-In Visits

Overview

The Total Walk-in Visits report provides a view into student walk-in visit activity throughout campus, capturing total wait and meeting times. 

Built-In Report Attributes

Narrow down options by location, service delivery location and service offering.  To run a Total Walk-in Visits report, do the following:

  • Go to the “Reports” tab and select “Total Walk-In Visits” from the Meeting Management reporting menu
  • Select a location to narrow down to a specific location, or leave blank for all locations
  • Select a service delivery location, or leave blank for all service delivery locations
  • Select a service offering, or leave blank for all service offerings
  • Select a timeframe
  • Select “Run Report” to obtain the data

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This report can be exported to excel using the "To Excel" action button.  Below is the list of available fields that are captured on this report:

  • Location
  • Total Visits
  • Average Wait Time (min)
  • Average Meeting Time (min)

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Walk-In Visits / Self Service Check-In Reporting

When self service check-in is enabled on a meeting service delivery location, the Appointments report source has an option to report on Self Service Check-In appointment types. For example:

  • Add Self Service Check-In to the report output columns and/or filter on Self Service Check-In equals "Yes" to view walk-in appointments in the results.
  • Use the Created Date column to view appointments by day of the week, date etc.
  • To learn more about self-service meeting locations, click here.

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