Registration & Account

  • How to Activate Your Student Account

    The creation of student accounts is done by a school or institution's Administrator through import into Student Learning & Licensure.  Once the account has been created, it must still be activated.   There are 3 ways a student account can be activated: By the school By credit card purchase By entering a key code Contact your school if you are not sure which method you...

  • Student Learning & Licensure Account Refunds

    Officially, Student Learning & Licensure (formerly Via) account purchases are non-refundable, but we understand that life happens. If your account is un-used (no submissions or assessments took place) and was purchased within the last 30 days, then it may be eligible for a refund.   Please contact our Support Team at support@watermarkinsights.com to request a refund if ...

  • Profile Settings: Changing Your Name, Password, Email Address, or Set an Avatar

    From the profile settings page, you can add your profile picture (avatar), change your password and update your default language.To change your user profile settings: Access Student Learning & Licensure In the panel on the left side of the page, click Profile To set an avatar, click the Set Avatar button to browse the system for the desired picture. To change the accou...