Problem
Financial Aid Award data is missing from student records.
When checking a student Finances tab, the expected financial aid data is missing.
Resolution
If financial aid data is missing from a student record, the first thing to check is to verify that current financial aid award data is importing correctly from your SIS system.
To check if the data is missing f...
Under the Finances tab in a student’s record, student success staff can view a quick snap shot of a student’s current financial aid for that term at a high level. Within that area users are also able to classify what type of funding students have indicated as being their main source of funding for their education.
To add or remove a funding source, select the pencil ic...
Overview
The Finances tab within Student Success & Engagement provides base level information related to a student’s financial aid package. There are three major sections:
Business Office: View balance due or any notes
Funding Sources: Drop-down menu provides information about the student's sources used to fund their education
Financial Aid Info: Optional PDF file w...
The student’s outstanding balance can be viewed on the student's Finances tab, in the Business Office section under the title "Balance Due".
This "Balance Due" amount imports from the SIS in the balanceDue field on the Person data feed.
If you scroll to the Person data feed 'balanceDue' import definitions, the description explains that
this value drives the financial "...
Overview
Within Student Success & Engagement, users are able to see general Financial Aid information so that student success staff can help refer students to the correct resources.
This helps ensure that Financial Aid related issues do not prohibit students from moving forward in their collegiate career.
Due to the way Financial Aid information imports into SS&E and d...