Officially, Taskstream account purchases are non-refundable, but we understand that things happen.
If your account is un-used (no submissions or evaluations took place) and was purchased within the last 30 days, then it may be eligible for a refund.
If your account meets the above requirements, you can request a refund by logging into the Help center.
Be sure to enter:
- The subject, "Taskstream Refund Request"
- Your full name as it is listed on the account
- The full name of your school
- The email address you used to create your account
Note: A record of a refund request is required so refunds cannot be processed over the phone.