Setting up and Managing Faculty Credentials

What is the Faculty Credentials module?

In order to teach a specific course at a certain level, a person must meet a set of established requirements. These requirements may be designated academic qualifications, or there may be alternative experience or knowledge that justifies qualification to teach.

The various accrediting bodies provide guidelines for minimum credentialing requirements. In addition, institutions often develop their own criteria. It is up to the individual institution to decide how it will meet the accreditation standards for faculty credentials and to determine in what manner this information will be recorded and kept up to date.

The AMS Faculty Credentials module tracks the information that your organization uses to substantiate faculty qualifications for accreditation.

System Administrator

The first step to managing your institution’s Faculty Credentials module is to log in to your System Administrator account. If you see this link on the left side of your homepage...

The AMS Coordinator menu showing several options, with the System administrator option highlighted.

...you have access to the System Administrator!

*This link is usually housed in the institutional manager account homepage. If you do NOT see this “System administrator” link on the left side of your homepage, contact your institution’s AMS Administrator for assistance setting up and managing Faculty Credentials

The section showing instructions for entering the System Administrator access code and password, along with a login form containing fields for Access code and Password and a Login button.

From your System Administrator home page, click Faculty Credentials from your General Application Settings area.

The General Application Settings section showing several options, with the Faculty Credentials option highlighted.

You will then be taken to the Manage Faculty Credentials page, where you will see various options to manage your institution’s Faculty Credentials module.

The Manage Faculty Credentials page showing the module status banner and a list of setup tasks with their status and details. Buttons for changing status, editing directions, viewing courses, managing terms, and managing permissions.

Make Faculty Credentials Active/Inactive

A message stating that the default status for Faculty Credentials is Active and can be disabled, with a Change Status to Inactive button on the right.

Changing the Faculty Credentials status to Inactive will disable your colleagues from entering content in their Faculty Credentials profile and will cause the following message to appear when they click the Faculty Credentials tab from their homepage:

A message showing that the Faculty Credentials module has not yet been enabled for the organization and instructs the user to contact the AMS Coordinator to request access.

*Please note that if any of your colleagues have started entering content into a profile, they will not be able to retrieve that content once this module is Inactive. However, that content is not deleted and will be available again if you change that status back to Active. For this reason, we strongly recommend that, if you want to disable Faculty Credentials at your institution, you do so before anyone starts any work in it.

Customize Directions

You can create instructions tailored to the needs of your institution for your colleagues to follow when they work on their profiles. To start, click Edit Directions.

The directions optional row showing the Directions task marked complete, with a link to Edit Directions highlighted.

You will be taken to a page with a text input area where you can enter your custom instructions, including an html toolbar for formatting your text. When you are finished, click Apply Changes.

The directions text editor showing a rich‑text field with customized instructions entered. Buttons for Cancel, Check Spelling, and Apply Changes are below the editor, with Apply Changes highlighted.

As this is an optional process, if you choose not to custom these directions or if you leave this text area blank, the following message will appear to your colleagues when they select their Faculty Credentials tab:

A welcome message to Faculty Credentials showing that the section facilitates gathering, reporting, and presenting faculty credential information to meet accreditation requirements. The message also explains that the options on the right define user responsibilities, including entering profile information, running reports, and credentialing faculty to teach courses.

Course Setup

Viewing your Total Course Listing

When your colleagues create their Faculty Credentials profiles, they are able to select courses they have taught from your institution’s total course listing. You can view the courses that your colleagues can select from by clicking View Courses.

The course setup row is showing the Course Setup task marked complete, with a View Courses button.

This will take you to a page that looks like this:

The courses table lists multiple courses with columns for Subject and Number ID, Course Name, and Area Offered.

Setting up your Total Course Listing

If you have not yet documented your institution’s total course listing in AMS, the first step is creating a CSV (comma separated value) spreadsheet using the following four column format, identifying the CourseSubject, CourseNumberID, CourseTitle, and Department for all of the courses offered by your institution. You can email Support at help@watermarkinsights.com to request this template.

The spreadsheet listing courses with columns for CourseSubject, CourseNumberID, CourseTitle, and Department.

Once you have filled out this template with all of the information for all of your courses, email help@watermarkinsights.com with the completed version, and within two business days, your total course listing will be imported into your system.

Editing your Total Course Listing

After your initial total course listing has been entered in the system, you are still able to make changes to it, like adding new departments and course or renaming existing ones. First, return to your System Administrator home page, and click Institution Structure from the Integration category at the bottom of the page.

The Integration section showing several options, with the Institution Structure option highlighted.

On the following page, locate your Total Course Listing branch and click define nodes to the right of it.

The Total Course Listing section showing links for delete branch, define nodes, and view affiliations, with define nodes highlighted.

On the following page, you can add a new department. First, click Add a Department next to the Branch title, Total Course Listing...

The Total Course Listing branch showing departments with their courses and links to edit, delete, and move. An Add a Department link highlighted at the top.

...then, fill in the Name of node field. It is best practice to follow the naming convention of “Name of Department” plus “Courses” (e.g. Biology Courses, Spanish Courses, etc.) to best organize your total course listing. You can ignore the rest of the fields, and click Submit once you have entered this name.

The form showing fields for department, creating a node named Nursing Courses with status options Active and Inactive. Additional organization detail fields follow below. Cancel and Submit buttons appear at the bottom, with Submit highlighted.

You can also add a new course. First, click Add a Course to the right of the department in which it belongs...

The Total Course Listing branch showing departments with their courses and management links. The Accounting Courses row displaying an Add a Course link highlighted.

...then fill out the Course Subject, Course ID, and Course Title fields for that course and click Submit when finished.

The course form showing details for ACCT 401 Accounting for Business II with status options Active and Inactive. Fields for course subject, course ID, course title, and department selection are appearing below. Cancel and Submit buttons are at the bottom, with Submit highlighted.

You can rename a department or course by clicking Edit to the right of the node you want to change...

The Total Course Listing branch showing departments with their courses and management links. In the Chemistry Courses section, the Edit link for CHEM 201 Chemical Reactions highlighted.

...then updating the appropriate fields and clicking Submit when finished.

The course form showing the details for CHEM 201 with fields for course subject, course ID, and an updated course title ‘Chemical Properties and Reactions.’ Status options Active and Inactive at above, and Cancel and Submit buttons at the bottom, with Submit highlighted.

Managing your Terms

View/Add Terms

When your colleagues document the courses they have taught in their profiles, they will be able to identify when they taught those courses based on terms you define from your System Administrator access. You can view the terms that have already been set up, by clicking Manage Terms. Please note that you must enter at least one term before your colleagues can document courses taught.

The term setup row showing the status Complete with a description about defining terms, and a Manage Terms button highlighted.

You will then see a list of all the terms you have entered (if any):

The terms page showing a table of existing terms with columns for Term Name, Start Date, and End Date, along with Edit and Delete buttons. An Add New Term button showing above the table and again below with a note saying ‘To add a new term, click Add New Term,' and Add New Term button.

Enter the Term Name, Start Date, and End Date for your term, then click Apply Changes.

The Edit Term form showing fields for Term Name, Start Date, and End Date with values entered for Spring 2018. Buttons for Cancel, Check Spelling, and Apply Changes are at the bottom, with Apply Changes highlighted.

Now your colleagues will be able to select this term as an option for when they taught their courses. If you need to change the name or dates of a term, click Edit to the right of its name.

The terms table showing the row for Spring 2018 with its start and end dates, and the Edit button highlighted.

Manage Permissions

Viewing Permissions

All user accounts at your institution have access to the Faculty Credentials module to create profiles, and you can grant select users additional administrative access. To view which users have these higher level permissions, click Manage Permissions.

The permissions row showing the status Complete with a description about granting access to features, and a Manage Permissions button highlighted.

On the following page, you will see a list of all individuals who have been designated as AMS Coordinators at your institution, with varying levels of administrative permission.

The permissions table showing various system permissions across multiple categories, with check marks indicating which permissions are applied.

The five permissions on the far-right are specifically for Faculty Credentials:

The permissions table showing columns for Faculty Credentials Activity Report, Credentials Report, Review Credentials, Approve Credentials, and Enter Faculty Information, with check marks indicating which permissions are applied in each row.

Faculty Credentials Permissions

Faculty Credentials: Activity Report

Users with this permission can run reports to monitor activity entered into users’ Faculty Credentials profiles.

Credentials Report

Users with this permission can see statistics on how many faculty CV’s, degrees, and courses taught has been confirmed using the Faculty Credentials module.

Review Credentials

Users with this permission can indicate that user CV’s, degrees, and courses taught have been reviewed and are ready for approval.

Approve Credentials

Users with this permission can approve the CV’s, degrees, and courses taught that have been reviewed. This permission includes all of the permissions from Review Credentials.

Enter Information on Faculty’s Behalf

Users with this permission can enter information in the profiles of other users.

Add New AMS Coordinators with Faculty Credentials Permissions

The section showing a note about adding a new AMS Coordinator with Faculty Credentials permission, and a Designate New AMS Coordinator button.

Either enter an individual’s name in the Search by Name text area, then click Search, OR click on the first letter of that individual’s last name in the Browse by Last Name area.

The page showing directions to locate a person to designate as a coordinator. A Search by Name field having the text ‘Jane Example,’ with a Search button highlighted. Below, a Browse by Last Name alphabet bar displayed, with the letter E highlighted.

Click Select User to the right of their name in the Search Results area.

The search results table showing one result for Jane Example with name, title, and affiliation, and a Select User button highlighted on the right.

Check the boxes next to the Faculty Credentials permissions you like that user to have

The Faculty Credentials section showing permission options, including Faculty Activity Report, Credentials Report, Review Credentials, Approve Credentials, and Enter Information on Faculty’s Behalf, each with a checkmark and a brief description.

Then, check the boxes next to the participating areas of your organizational hierarchy that this user should have administrative domain over. An AMS Coordinator’s permissions only apply to other users who are affiliated with one or more Participating Areas in the coordinator’s administrative domain.

The section showing a tree of administrative domains with Demo University expanded to show Academic divisions, colleges, departments, and degree programs, all with checkboxes. An Update Permissions button, with a note saying to click it when finished.

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