Overview
Prospect Sources are used to determine how a prospect record was created and help explain how/where/when a prospect was first engaged with.
- Each prospect can only be associated with one prospect source.
- Every prospect source must be associated with one pre-defined category.
- If a prospect is associated with a prospect source, the prospect source will display on the prospect record's Profile tab.
- If a prospect submits multiple inquiry forms with different prospect sources, only the prospect source included on the very first form submission will display on the prospect record.
- For more information about prospect sources, click here.
Examples of prospect sources are:
Prospect Source Categories
Every Prospect Source must be associated with one of the following categories:
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High School visit/event
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College visit/event
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Inbound direct
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Purchased list
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Web form
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Other
Prospect Source Permissions
From Roles Administration, the "Can Manage Prospect Sources” permission is required to be able to add or edit prospect sources.
- When first enabled, you must log out and log back in in order to view Prospect Sources on the Admin page menu items.
- This permission also allows users with a permitted role to access the the Prospect Source Admin page in order to create a new Prospect Source on the fly.
How to Create a New Prospect Source in SS&E Admin:
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Enable "Can Manage Prospect Sources" in Role Administration.
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If Prospect Sources is missing from the Admin page, log out and log back in.
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Select Prospect Sources from the SS&E Admin page.
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Select +New.
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Enter a prospect source name (this is required).
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Enter an optional prospect source description.
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Select one of the predefined prospect source categories (this is required).
- Select Save.