"There was a problem saving the event"

When trying to schedule an appointment in Student Success & Engagement, a warning message displays that "There was a problem saving the event".

To resolve this, make sure all attendees are assigned a primary email address at Student Success & Engagement AdministrationPeople & RolesPeople on their Person Details*.

If missing, in order to resolve this quickly, the primary email address can be set on the Override menu, further explained here.

*By design, SS&E will always use the primary email address for everything except when explicitly sending a message to a "different"/personal email address.

 

Articles in this section

How to Contact Support
There are many ways to reach out! Click here for our support options.
Watermark Academy
Click to access the Watermark Academy for consultation, training, and implementation companion courses.
Watermark Customer Community
Engage and connect with others!