Reset your password for Faculty Success

Before completing any steps in this article, please ensure you are using the link provided by your institution to access Faculty Success. Most institutions use advanced authentication (single sign-on), which is managed by campus IT and is incompatible with this password reset process. 


Access to Faculty Success varies by institution. If you are attempting to access Faculty Success for the first time, we recommend contacting your system administrator or IT to confirm if credentials have been set on your behalf. If you need to reset an existing password, or create a password for your new account, please proceed with these steps.

  1. The link provided by your institution should open a login screen similar to the example provided below. Select Need Help? below the credential fields to begin the reset process.
  2.  After the Get Login Help box appears, select Reset Your Password to continue the process.
  3. In the email prompt, you must enter your Username or Email Prefix to receive the email. The email will automatically be sent to the email address on file for the username entered. If you are unsure of your account username, this can be requested by contacting your Faculty Success administrator
  4. Once you select Reset Password, the site will return you to the main login screen. You may safely close this tab. After a few moments, you will receive an email similar to the sample provided below.
  5. Select the hyperlinked Reset Password.
    Note: The link in the email should be opened in a new private/incognito browser window to ensure there are no caching issues during this process.


After the new password is set, a session will immediately open in your web browser. Please store your password information securely in accordance with your institutional policies.

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