Effective management of administrative accounts ensures uninterrupted access to the Course Evaluation & Surveys system (CES). Use the following procedures to transition responsibilities seamlessly when a staff member departs your institution.
Creating a New Administrator
To ensure continuity, a new staff member should be granted permissions before the departing administrator leaves or loses system access.
How to Add: An existing CES Administrator can create a new CES Administrator account by following the steps in the How to Create or Remove a CES Administrator article.
Data Access: New CES Administrators will automatically inherit access to all Surveys and Projects created by other CES Administrators, including their predecessor.
Note: If your only administrator has already departed, please log into the Help Center and contact Support for assistance in authorizing a new user.
Off-boarding & Security Protocols
To maintain system security and data integrity, follow these transition protocols:
Succession Planning: Identify which active CES Administrator will take over specific project management tasks.
Proactive Setup: If no other CES Administrators exist, the departing user should create a new CES Administrator account before their own credentials are deactivated.
Account Deactivation: Once the new CES Administrator is active and the transition is complete, immediately deactivate the departing user’s account to prevent unauthorized access.
Resources for New Administrators
We recommend that all new administrators familiarize themselves with the system through our dedicated training materials: