User Profile - Generate Temporary Password for a User
Updated
Watermark Support
NOTE: If you are not seeing the Generate Temporary Password link in your admin account, please clear the cache in your web browser and try again
Users who have an SL&L role of administrator.
Users who are added as root administrators.
Administrators will be able to reset passwords for the following users:
For any users with the SL&L role of external in their institution.
For any users with the SL&L role of student in their institution.
If the institution DOES NOT have Watermark Navigator enabled, for any users with the SL&L role of admin or faculty in their institution.
Administrators will be able to reset passwords by following the steps provided below:
Go to Profiles > ALL PROFILES
Search for the required user and click on their name
Click the Generate Temporary Password option for the Password field in the Account Settings area.
NOTE: Clicking the Generate Temporary Password option will result in a random password being generated and set for the user, which the administrator can copy and share separately with the user. The user will be prompted to change their password to a value of their choice when they login using the password generated by the administrator.