User Profile - Generate Temporary Password for a User

NOTE: If you are not seeing the Generate Temporary Password link in your admin account, please clear the cache in your web browser and try again

• Users who have an SL&L role of administrator.
• Users who are added as root administrators.

Administrators will be able to reset passwords for the following users:

• For any users with the SL&L role of external in their institution.
• For any users with the SL&L role of student in their institution.
• If the institution DOES NOT have Watermark Navigator enabled, for any users with the SL&L role of admin or faculty in their institution.

Administrators will be able to reset passwords by following the steps provided below:

1. Go to Profiles > ALL PROFILES
2. Search for the required user and click on their name
3. Click the Generate Temporary Password option for the Password field in the Account Settings area.

NOTE: Clicking the Generate Temporary Password will result in a random password being generated and set for the user, which the administrator can copy and shoption are separately with the user. The user will be prompted to change their password to a value of their choice when they login using the password generated by the administrator.