This student has a high percentage for their risk level, so why are they marked as medium/high risk? This student has a low percentage for their risk level, so why are they marked as low risk?

Risk levels are determined by each student’s risk relative to their peers. There are no absolute cutoffs for what is considered low/med/high risk. If an institution on average has students pass 90% of classes, then likely there are students who are marked as medium or high risk even though they have a probability of >85% of completing their course. They just happen to be in the bottom 40% of student risk profiles. Regardless of where a cutoff would be, we always mark 10% of students as high risk, 30% as medium risk, and the other 60% as low risk for both Course Completion and Persistence risk levels

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