Manual Prospect Entry/Edit

Overview

In addition to uploading Bulk Prospects data via a Prospects CSV file from Imports Administration, prospective student data can also be entered manually to create individual prospect records from the Prospect Person Page.

The Person Types page under People and Roles showing Profile Features section with options Show Intended Programs On Profile, Show Intended Terms On Profile, and Show Interested Departments On Profile, each displaying Yes indicators in the right column.

Prerequisites

In order to manually enter/edit prospect data:

  1. The logged-in user must have permission to access the Prospect Person Type from one of their assigned security roles associated Department Apps.
  2. The logged-in user must have permission to "Imports - Can Create Prospects Individually" assigned in Role Administration to at least one of their assigned security roles
  3. The add-on Import Processes feature must be enabled for the institution in Features Administration.

The Departmental Apps showing Person Types section displaying a table with person type names Alumni, Applicant, Prospect, Staff, and Student, each showing Yes in the Enabled column.

Prospect Manual Entry Steps

The Prospect tab showing Add Prospect menu expanded with options Individual and From CSV, a list displaying multiple people on the right, with filters and search bar above the list.

  1. From the People dropdown on the primary nav bar, select Prospect.
  2. On the Prospect Person Type Page, select the dropdwon arror next to Add Prospect.
  3. Select "Individual".
  4. Enter data on the Person tab to manually create a prospect record.
    1. Person Id is not a required field, if left blank the Id will be auto generated.
    2. If manually entered, the person Id is limited to 25 characters and no spaces or special characters are allowed.
  5. Enter any additional prospect details on the Phones, Addresses, and High Schools tabs.
    • When adding phone numbers, select "Active" to display the phone number on the UI.
  6. Select "Save" when you're done entering all the prospect data.
    • If the new prospect record will not save, check each tab to make sure that all required fields are populated and that nothing is red/invalid.

The Add Prospect modal showing the Person tab highlighted and the Person ID section highlighted, displaying fields for name details, birthdate, personal email, and dropdowns for gender, location, ethnicity, race, and veteran status, with Save and Cancel buttons at the bottom.

The left panel showing the Prospect tab with filters, groups, and prospect list, while the main panel shows the Profile tab displaying Details, Tags, High Schools, and Archived Information sections.

Note: Selecting Add Prospect - "From CSV" will open Imports Administration "Upload Prospects CSV".

The Side menu showing Imports highlighted, while the main panel showing Upload Prospects CSV page with a message about sample files, a choose file field, and an Upload button.

Edit Prospect

Any existing Prospect record can be edited directly from the UI, no matter how they were originally entered into the system (imported via a CSV file import, the SIS import, or manually entered).

  • Manually deleting prospect data will remove the data from the prospect profile on the UI, however this same data may reappear if entered on a subsequent inquiry form/entered again.
  • Adding prospect data will add this data to the prospect profile on the UI, however this data can subsequently be edited or removed.

To edit a Prospect record:

  1. Select the prospect
  2. Select the Edit icon from the top right corner of the prospect record

    The Page showing a highlighted Edit icon on the right side.

  3. Select the relevant tab in order to change/update add/remove prospect data from the prospect profile
    • The available tabs are: Person, Phones, Addresses, High Schools, and Academic Interests

    The page showing three highlighted elements: 1- the left panel showing a people filter and a search bar, 2- the right side showing an edit option, and 3- the Edit Prospect dialog box showing multiple tabs with the Person tab selected, displaying name fields, birthdate, person ID, email fields, demographic dropdowns, and Save and Cancel buttons.

  4. When saving a prospect record, new data selections will not save if there are invalid fields present on any of the Edit Prospect tabs.
    • Remember to select "Active" in order to activate phone numbers that should display on the UI.
    • Invalid fields must be resolved before any new data can be manually added or removed from the prospect record.
    • After selecting "Save", tab(s) with invalid fields that need to be corrected will display with a red asterisk.
    • Once the invalid values are fixed, edit prospect data will save successfully.

      The page showing six highlighted elements: 1- the left panel showing the Everyone filter, 2- the prospect list showing a selected person, 3- the right panel showing the edit option, 4- the Academic Interests section in the Edit Prospect dialog box showing selected program and department interests, 5- the Save button, and 6- the tab row showing the Phones tab at the top of the dialog box.

      The Edit Prospect dialog box showing the Phones tab highlighted and displaying two phone‑number sections, each showing a number field marked invalid, extension field, checkboxes for Primary, SMS Enabled, and Active, a Phone Type dropdown, and a Remove button, with options to add another number, remove all, and Save or Cancel at the bottom. The Edit Prospect dialog box showing the Phones tab highlighted and displaying two phone‑number sections, each showing a number field marked invalid, extension field, checkboxes for Primary, SMS Enabled, and Active, a Phone Type dropdown, and a Remove button, with options to add another number, remove all, and Save or Cancel at the bottom.

Note: At most institutions, prospects will most likely not display a Success Team on their prospect record if prospects are not associated with a success team. If that's always the case,  "People - Success Team" can be removed from the UI by disabling Profile Features in Prospect Person Type Administration.

The People & Roles menu showing Person Types selected, while the main panel showing Profile Features section with the options Show Advisor On Profile, Show Coach On Profile, and Show Followers On Profile highlighted, each displaying Yes indicators on the right.

Manual Data Deletion Integration

Since the Person Phone data feed integrates data deletion with the SIS, the Person Phone data feed view will also allow Administrator users to manually delete person phone records.

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