Student Resources

Updated
Watermark Support

Overview

Resources that your institution wishes to provide to students can now be created, managed, and shared within Student Success & Engagement.

The following resource types can be shared:

  • Public Resource Guides - This type of resource guide is usually created by a third party and can be indexed by major search engines.
  • Private, "Non-Public" Resource Guides -  These resources can only be seen by SS&E users through the resource "Share" functionality.
  • Only Active resources are visible to students. Inactive resources will not dipslay on the UI.
    The resource guide page showing a list of resource categories such as 'Accessibility Testing', 'Campus Systems', 'Career Services', 'Child Care', 'Community Resources', and 'Degree Planning', each with the number of resources listed beneath the category name.
  • The Resources page is accessed from the "app switcher" grid in the top right corner on the secondary navigation bar.
    The navigation bar showing a search field and an 'Advise' menu button. Step 1 refers to selecting the Advise menu, and step 2 refers to selecting the Resources menu.

Resource Information

  • Resources help students receive information they need about a particular resource in an easy-to-consume format.

    The resource page for the Tutoring Center - North Campus showing the center’s address and phone number, buttons for website, directions, and sharing, a map of the location, and an overview describing the tutoring services offered.

  • Resources that are shared with a student are visible on the Student View that students land on after logging into SS&E.

    The resources section showing two items labeled 'Financial Aid' that were shared with the user, each entry indicating the date, time, and the staff member who shared it.

Adding a New Resource

Resource Guide Configuration defines whether the Resources Page displays and which user roles are allowed to manage and/or share resources with students within SS&E, and can be found here: https://YourInstitutionName.avisoapp.com/aviso/resourceGuideConfiguration/show/index 
Note: Replace yourInstitution with your SSE/Aviso domain displayed in a working URL. For more details, click Support Articles include Broken Links with 'yourInstitution'.

The resource guide configuration page showing the configuration status marked as active, the anchor text label, and the roles that can manage or share resources, along with created and modified timestamps.

Resources Configuration Edit Mode:

The edit resource guide configuration page showing fields for entering the anchor text, selecting whether the configuration is active, and choosing the roles that can manage or share resources. 'Save' and 'Cancel' buttons are located at the bottom.

To ensure that a resource is configured properly, permissions are set while adding a new resource, and this can later be changed by editing the resource.

For example, when adding a new resource, each resource is setup with the following required settings:

  • Visibility - Open to the public/any SS&E logged-in user/staff only/resource managers only
  • Resource Title
  • Resource Summary - A description of the specific resource guide
  • Resource Content - The text that displays in SS&E when selecting the resource guide.

Note: Only resources marked as active and visible to the public or logged-in users will be available both for staff and students to view.

In addition, the following optional settings are available on every resource:

Settings Tab

  • Active - Yes/No (Hidden on the UI Yes/No)
  • Enable Reviews - Yes/No
  • Contact Information - Information for who is providing the resource such as their name, email, phone, and physical address
  • Website URL - the web URL for the specific resource (url must have either http:// or https:// prepended to the url to work successfully)

Content Tab

Insert Image will add an image to the resource page.

To insert an image:

  1. On the image itself, right click to "Copy the image address" (see screenshot example below)
  2. On the Content tab, select Insert -> Image
  3. In the Source field, paste the image address from step 1
  4. Add an optional internal description
  5. Set the image width and height display size
  6. Lock the image size if the image size should not be resized in Edit Resource mode
  7. Leave the image size unlocked to allow the option to be resized (resize the image by dragging the blue line/boxes around the image as seen in the screenshot below)

Select Insert -> Image, and then

The edit resource page showing the content editor with the 'Insert' menu open and the option to insert an image highlighted as the cursor hovers over it.

The edit resource page showing the content editor with an inserted image, and an 'Insert/Edit Image' pop‑up on the right offering fields for source, alternative description, width, and height, along with 'Cancel' and 'Save' buttons.

The image preview showing a picture of assorted colorful flowers with a context menu open over it, offering options such as 'Open image in new tab', 'Save image as', 'Copy image', and 'Copy image address'.

The edit resource page showing the content editor with the inserted image of colorful flowers, along with formatting options above the editor and 'Save' and 'Cancel' buttons below.

Sharing a Resource

To share a resource:

  1. Go the Resources page.
  2. Find the resource.
  3. Select Share from the resource record.
  4. Select the person to share the resource with from the Person dropdown.
  5. Add an optional comment.

  6. Select Share to share the resource with the selected person.

    The share resource pop‑up showing a field to select the person to share with, a comment box containing a typed message, and buttons to share or close the pop‑up. Step 1 refers to selecting the person from the dropdown. Step 2 refers to entering the comment in the text box. Step 3 refers to selecting the 'Share' button.

  7. The resource will be shared via email, sent from the logged-in user, to the recipients primary (edu) email address.

    The messages page showing a list of message threads on the left and an open message titled 'New Resource Shared' on the right. The selected message shows that a staff member has shared the 'Accessibility Testing' resource with a brief comment.

When a student is allowed to view a shared resource, these resources will display in the Student View on the student's Home page.

The student home page showing the success team panel with advisor contact options, a section listing resources recently shared with the student, and a messages panel displaying the most recent conversations. A meetings area appears at the bottom with scheduling options.

Sharing an Inactive Resource

If an Inactive resource is/was shared with a student, as long as the resource is set to Inactive it will not display on the Student View.

  • If a student selects to view an Inactive resource, a message will display that the resource is expired.

The resource page showing a banner message indicating that the resource has expired, displayed in a notification bar beneath the main navigation.

Removing a Resource

A resource can be hidden from view at the individual resource level or the resource category level by being marked Inactive.

  • Inactive resources/resource categories will only display for users that are allowed to manage resources.

    The resource list page for Accessibility Testing showing a banner message stating that the category is not active and is only visible to managing staff. Below the banner, the page is showing a list of three resources with their titles, ratings, update dates, brief descriptions, and status labels such as 'Active' and 'Inactive', along with options to edit or share each resource.

  • Resources cannot be deleted from Student Success & Engagement and can only be made inactive. Inactive resources are hidden from all users that are not allowed to manage resources.

If a resource or resource category will not be used, you can select "Edit" to rename the resource category/resource name so that it is clear that the resource is out of date and should no longer be used (eg. changed from Inactive to Active).

The resource categories page showing a list of categories such as 'Food/Nutrition', each with resource counts and status labels. One category labeled 'OLD – DO NOT USE Counseling' is highlighted, and its status is marked as inactive with an edit icon beside it.

Resource Feedback

Solicitating student feedback and keeping the resources up to date is an important part of maintaining a quality student resource guide.

The reason is that resources may shut down, change their mission or provide inadequate services, and it is important to weed out a resource that is no longer helpful.

Shared Resources in SS&E allow feedback on every individual Resource Guide, including a star-rating, that can be collected from any users that are allowed to use/access the resource.

The resource page showing a review section with a star rating option labeled 'Help Others! Be the First to Review this Resource' and a comment box beneath it, followed by a 'Save' button.

Printing a Resource

Depending on what information needs to be reported on, the Resources report source can be used to report on your SS&E Resources.

However, using the Resources Report Source to report the information that displays on a resource will print the resource content (Description) with the HTML code that represents the content formatting.

To report on a resource without the HTML code, you can use the browser Print function to print out the resource page as it displays on the UI.

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