Go-Live Checklist for Surveys


  • STANDARD SURVEY: If you have our HigherEd product and intend to survey students, students must have paid Tk20 accounts: to see if student accounts are paid, run Administration 024 for the program(s).

Best Practice:

STANDARD SURVEY: Ensure User Group /courses that are receiving survey are accurate.

KIOSK SURVEY: Assure that participant emails are known.


STANDARD SURVEY: Verify that students are able to log in and have the correct privileges. Go to Administration Security Privileges to check access for the role(s). 

  • Students should have access to received surveys under their pending tasks & tasks tab, which is found under their home tab.


Update survey forms. Send newly revised documents for configuration to our Support Team by clicking Submit A Request (subject: Update Survey Forms), (or configure them independently) 

  • Send your surveys
  • Monitor your sent surveys using reports:

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