Student Success & Engagement (SS&E) Test Instance Use Cases
Roles
When changing permissions and roles - what data can be viewed.
Note Types
- Permissions/views
- Edits changes, etc.
Alerts
- Testing new alert types and automation
- Testing alert coordinators and routing
Tasks
- Creation, updates, changes
- Permissions
- Student views and permissions
- Completing tasks, edits to open tasks
Action Plans
- Creation, updates, changes
- Permissions
- Student views and permissions
- Completing tasks, edits to open tasks
Messaging
- Reviewing message “to” - built in filters for which roles can see which permissions and test what those groups or filters look like.
Meetings
- Configuration on meeting scheduler, meeting types, external links, etc.
Support Team Assignments
- Changing Advisor or Success Coach assignments
- SIS
- Mapping by program/coach
- Changes to the naming conventions
- Followers
- Follower by tag rules
- Relationships and Subscription Labels
Tags
- Data-backed
- Automated Tag Filter
- Manual Assignments
- Visibility and permissions
- Changes to tags
- Creating and testing new tags
- Training new admin
Training
- Allow new employees or users to enter a test environment and provide with a list of tasks such as: search for x student and submit an alert, complete a note, close an alert, create a filter named x, etc. This can be a training ground for front end users to become more familiar with the platform or new features that are released.