Communications Management

The Communications Management feature allows SL&L administrators to customize email notifications for students, mentors and supervisors. 

 

To configure mentor notifications for your institution, select the Settings tab and then navigate to the Communications Management area.

1.jpg

 

There are four scenarios that trigger an email notification to be sent to mentors:

  1. Mentor and Student Alignment - When a Student is aligned with a Mentor through Student Learning & Licensure or Placement Management
  2. Updates to Placement Details - When placement details have been added from Placement Management
  3. Supervisor Alignment - When a Supervisor has been aligned to a Student Placement.
  4. Site Alignment - When a Site has been aligned to a Student Placement in Student Learning & Licensure

 

To access the content for each notification, select the edit icon.

2.jpg

Primary Messaging is included each time the email notification is sent. While Primary Messaging is read-only, administrators can use the Additional Content area to append information they’d like to share with their mentors when the notification is sent.

 

Selecting the Status toggle will allow administrators to set the notification from Active to Paused. Pausing notifications will immediately discontinue the notification from being sent to mentors.

3.jpg

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

How to Contact Support
There are many ways to reach out! Click here for our support options.
Watermark Academy
Click to access the Watermark Academy for consultation, training, and implementation companion courses.