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  3. CES Administrator Training & Resources

CES Administrator Training & Resources

This section is only applicable to CES Administrators. Here you will find training resources for new or experienced CES Administrators, as well as resources for reaching out for Watermark Support.
  • Resources for New Course Evaluations & Surveys Administrators

    In the event that you have a change in personnel for a CES Administrator, we recommend taking the following steps to ensure that your new CES Administrator(s) fully understands and is ready to complete the necessary tasks for effective software management.   1. Contact Your Client Success Manager (CSM) - Notify your CSM of any major changes in personnel. This will help ...

  • Frequently Asked Questions - Course Evaluations & Surveys

      What do I do when a CES admin leaves? (New admin checklist) Review the New Admin Checklist to see the steps and resources that are available for new CES admins. How do I create General Surveys and General Survey Projects? There are a number of resources in the Help Center you can refer to help guide you through creating General Surveys and General Survey Projects.  ...

  • Contact Us: Course Evaluations & Surveys Client Support

    Important Note: The Course Evaluations & Surveys Support team provides support to CES Administrators only.  If you are faculty or a student, please reach out to the person or team at your institution that runs the surveys.   For All Billing Questions - please reach out to our Accounts Receivable Department at ar@watermarkinsights.com To submit a Support request via th...