LMS Troubleshooting (Student)

Student Troubleshooting – Student View Has No Submit Button

Learning Management System (LMS) Type: Any


Desired Action: Student trying to submit an assignment


Scenario: A student logs into their LMS, clicks on the established Tk20 web link, and lands on the assignment submission page. However, the student only sees the assignment instructions. The “Select File” button or “Submit” buttons are not visible.


Solution:  Student should change internet browsers.


Screenshots to recreate the scenario:
 

  1. A student logs into their LMS, clicks on the established Tk20 web link, and lands on the assignment submission page, but the “submit” options are not available:

    Student View

    Student View
     

  2. If this is the result, the student should download and install one of the following internet browsers: Chrome, Firefox, Or Safari. Other popular browsers are not recommended.
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