Subject Line will say:
You have replied to a message which was generated by the LiveText system when an intern clicked on the "Request Extension" button. Your reply to this message may have only been sent to LiveText Support.
The grant/deny function is no longer necessary because you can complete the assessment even after the due date has passed. Previously, you had to either grant/deny the intern permission to complete the assessment beyond the due date. Now the student can complete the assessment even after the due date has passed because it has a time and date stamp with it. Please disregard the necessity to grant/deny the extension in your account. We apologize for the inconvenience and confusion.
Take care and have a great day!