1. Watermark
  2. System Administration
  3. Importing Data

Removing User Access

Updated
Watermark Support

Deactivate Users by Removing Roles

In order to maintain data integrity, people cannot be deleted from the System Administration user interface (UI). 

Follow the steps below to remove a user's access to the product:

How to remove the user's roles

  1. In System Administration, click the People tab
  2. Search for the user
  3. Click into the User
  4. Click Edit Details
  5. Deselect roles 
  6. Click Save

Once you have removed the user's roles, the system considers users with no roles as “inactive” rather than fully deleted. This ensures that their contributions stay in the system, but they no longer appear as active participants.

If you absolutely must remove all traces of a user (e.g. duplicate users), please submit a request to our support team. 

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