If you are using or are planning to use Quicklaunch SAML as your identity provider there are a couple of extra tasks Quicklaunch needs to perform for you before SAML authentication will work with Watermark Student Success & Engagement products.
- You will need to request SAML service provider metadata from SS&E support or your implementation consultant to obtain the values you need to configure Quicklaunch. (If you are using Engage and Next you will need metadata for both)
- Once you have this information from SS&E you will need to work with your Quicklaunch project manager (or Quicklaunch support) to setup the SS&E service provider information in Quicklaunch.
Note: If you are using both SS&E and Next you will need separate service providers setup (one for each).
- After the service provider entries are setup in Quicklaunch their technical support team will need to configure and provide you with a special URL that is different from the normal SAML redirect URL in the metadata from their configuration site. This URL will be similar to https://sso.quicklaunch.io/admin/secured/123/api/launch/9876
where "123" and "9876" are customized to your Quicklaunch tenant and SS&E service provider entry. If the Quicklaunch technical resource needs assistance configuring the backend settings for these URLs there are a number of other SS&E clients they can use as an example and SS&E support can provide additional assistance if needed.
- Once you have the Quicklaunch metadata and special SAML redirect URL you are ready to schedule a SAML test with SS&E. Please reach out to your implementation consultant or SS&E support at support@avisoretention.com to schedule the necessary configuration work.