Using Quicklaunch 8 SAML Identity Provider with SS&E and Next

If you are using or are planning to use Quicklaunch 8 SAML as your identity provider there are a couple of extra tasks Quicklaunch needs to perform for you before SAML authentication will work with Watermark Student Success & Engagement products.

  1. Once you have the SS&E metadata from Watermark you will need to work with Quicklaunch support to setup the SS&E service provider information in Quicklaunch.
    Note: If you are using SS&E and Next or a test instance you will need a separate service provider configuration for each one.

  2. For After the service provider entries are setup in Quicklaunch their technical support team will need to configure and provide you with a special URL that is different from the normal SAML redirect URL in the metadata from their configuration site. This URL will be similar to https://sso.quicklaunch.io/admin/secured/123/api/launch/9876
    where "123" and "9876" are customized to your Quicklaunch tenant and SS&E service provider entry. If the Quicklaunch technical resource needs assistance configuring the backend settings for these URLs there are a number of other SS&E clients they can use as an example and SS&E support can provide additional assistance if needed. The process should be similar to this:
    1. In Quicklaunch admin
    2. Create new application with:
      Redirect.to=https://id.quicklaunch.io/samlsso?tenantDomain=<insert_tenant_domain_here>&spEntityID=avisoapp
      Replace <insert_tenant_domain_here> with your Quicklaunch tenant domain.
      • Note: If you are setting up SAML for a test instance of SS&E you will need to use a different spEntityID. Please confirm the value with our technical team if you are unsure what to use. In many cases it will be avisoapptest instead of avisoapp.
        (Ex: Redirect.to=https://id.quicklaunch.io/samlsso?tenantDomain=<insert_tenant_domain_here>&spEntityID=avisoapptest)
    3. Start SAML trace and watch while launching the application.
    4. The URL will be present in the log.
  3. Once you have the Quicklaunch metadata and special SAML redirect URL you are ready to schedule a SAML test with Watermark technical staff.
    1. If you are in implementation: please update your Authentication ticket or reach out to your project manager to schedule the necessary configuration work.
    2. If you are modifying your existing Authentication method: Reach out to your CSM or Watermark Support (https://support.watermarkinsights.com/hc/en-us/requests/new) to schedule the necessary configuration work.

 

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