Overview
A short video demonstration of sending a manual staff alert can be found here.
Faculty and staff initiated alerts can be sent in various ways for various reasons to one or many students, either from a student profile or student filter on the Students page, or from a course roster.
- For information about how Staff Initiated Alert Reasons are created, click here.
Sending an Alert from a Student Profile
On the Student Profile, select Alert from the top menu to create a manual/staff initiated alert in regards to the individual student.
Sending an Alert from a Course Roster
Directly above the list of students name's, faculty members have the opportunity to take Action.
After marking the box directly to the left of the student's name, faculty have the ability to send alerts or message for one or more students.
Sending an Alert
Whether clicking on Send Alert within a student's record, a student filter, or from the class roster, the same message will populate as defined in Staff Initiated Alert Administration, prompting the alert creator to choose the Alert Reason and provide further explanation.
Staff Initiated Alert Recipients
Once a faculty or staff member completes the alert creation, after clicking Send, the alert will then be directed to those who are on the student success team or according to the staff initiated alert routing that was setup during configuration in Staff Initiated Alert Administration.
Verification of the sent alert will then be indicated towards the bottom of the same alert screen.
The Send Alert screen will close once the OK button is clicked.
- Note: Followers do not receive individual notification emails for staff-initiated alerts.
- Only the primary success team (primary advisor/primary coach) and alert coordinators configured in Alert Administration are included as "default" recipients on a staff initiated alert.
Alert Reporting
When creating a report using the Alerts Report Source, some report data columns will display data depending on the alert type and where/how the alert was created.
- For example, when an Instructor creates a staff initiated alert on the Courses Tab, the alert will display on the Student record and on the Alert Report Course Code and Course Section columns with the course section details where the alert was generated from.
